A RESEARCH ON HOW SOCIAL MEDIA HAS ENHENCED THE IMAGE OF REFUGEES, CASE STUDY KAMPALA, UGANDA.

TABLE OF CONTENTS

DECLARATION

APPROVAL

DEDICATION iii

ACKNOWLEDGEMENT

ABSTRACT

CHAPTER ONE 1

1.0 INTRODUCTION 1

1.1 Historical perspective 1

1.2 Theoretical perspective 3

1.3 Conceptual perspective 4

1.4 Contextual perspective 5

1.5 Problem statement 6

1.6 Purpose of the study

1.7 Research objectives 7

1.8 Research questions 8

1.8.1 Scope of the study 8

1.8.2 Geographical scope 8

1.8.3 Content sèope 8

1.8.4 Time scope 8

1.8.5 Definition of key terms g

CHAPTER TWO 12

LITERATURE ~EVIEW 12

2.0 Introduction 12

2.1 Theoretical framework 12

2.2 Implications of the Theories to refugees in Kampala 15

2.3 Conceptual framework 16

2.4 Review of relevant literature 19

2.5 Related studies 23

V

2.6 Gaps in literature .24

CHAPTER THREE 25

3.0 Introduction 25

3.1 Research design 25

3.2 Study population 25

3.3 Sample size 25

3.4 Sampling method 25

3.5 Research instruments 27

3,6 Validity and Reliability 28

3.7 Data analysis 28

3.8 Limitations 28

CHAPTER FOUR 30

PRESENTATION, INTERPRETATION AND ANALYSIS OF FINDINGS 30

4.0 Introduction 30

4.1 Background information of the respondent 30

4;2 Presentation of data based on objectives 30

4.2.1 Use of social media by the refugees 30

4.2.2 Presentation of Age of the respondents 31

4,2,3.Marital status of the respondents 31

4.2.4 Response on academic qualifications 32

4.2.5 Social media reports and their effects 33

CHAPTER FIVE

DISCUSSION, CONCLUSIONS AND RECOMMENDATIONS 35

5,0 Introduction

5.1 Discussion of findings 35

5.1.1 Discussion of Objective one 35

5.1,2 Discussion of objective two 36

5.1.3 Discussion of objective three 36

vi

5;2 Recommendations .36

5.2.1 Recommendations on objective one 37

5.2.2 Recommendations on objective two 37

5.2.3 Recommendations on objective three 37

5.2 Contributions to knowledge 38

5.3 Conclusions. 39

REFERENCES 41

VIITABLE OF CONTENTS

DECLARATION

APPROVAL

DEDICATION iii

ACKNOWLEDGEMENT

ABSTRACT

CHAPTER ONE 1

1.0 INTRODUCTION 1

1.1 Historical perspective 1

1.2 Theoretical perspective 3

1.3 Conceptual perspective 4

1.4 Contextual perspective 5

1.5 Problem statement 6

1.6 Purpose of the study

1.7 Research objectives 7

1.8 Research questions 8

1.8.1 Scope of the study 8

1.8.2 Geographical scope 8

1.8.3 Content sèope 8

1.8.4 Time scope 8

1.8.5 Definition of key terms g

CHAPTER TWO 12

LITERATURE ~EVIEW 12

2.0 Introduction 12

2.1 Theoretical framework 12

2.2 Implications of the Theories to refugees in Kampala 15

2.3 Conceptual framework 16

2.4 Review of relevant literature 19

2.5 Related studies 23

V

2.6 Gaps in literature .24

CHAPTER THREE 25

3.0 Introduction 25

3.1 Research design 25

3.2 Study population 25

3.3 Sample size 25

3.4 Sampling method 25

3.5 Research instruments 27

3,6 Validity and Reliability 28

3.7 Data analysis 28

3.8 Limitations 28

CHAPTER FOUR 30

PRESENTATION, INTERPRETATION AND ANALYSIS OF FINDINGS 30

4.0 Introduction 30

4.1 Background information of the respondent 30

4;2 Presentation of data based on objectives 30

4.2.1 Use of social media by the refugees 30

4.2.2 Presentation of Age of the respondents 31

4,2,3.Marital status of the respondents 31

4.2.4 Response on academic qualifications 32

4.2.5 Social media reports and their effects 33

CHAPTER FIVE

DISCUSSION, CONCLUSIONS AND RECOMMENDATIONS 35

5,0 Introduction

5.1 Discussion of findings 35

5.1.1 Discussion of Objective one 35

5.1,2 Discussion of objective two 36

5.1.3 Discussion of objective three 36

vi

5;2 Recommendations .36

5.2.1 Recommendations on objective one 37

5.2.2 Recommendations on objective two 37

5.2.3 Recommendations on objective three 37

5.2 Contributions to knowledge 38

5.3 Conclusions. 39

REFERENCES 41

ABSTRACT The study was carried out on how social media has enhanced the image of refugees, case study Kampala, Uganda. The purpose of the study was to examine the relationship between social media and the refugees in Uganda particularly in Kampala District. The Research objectives were, to investigate the use of social media to the refugees, to know the age of refugees who use social media to communicate and to examine social media reports and how they affect the refugees. To know how social Media has helped refugees to blend in the host communities The questionnaires and interviews were the main research instrument to collect information from the respondents, this aimed at collecting information of demographic characteristics The study recommended that the Government to encourage innovations that engage the refugees in order to increase communication via social media platforms, verbal communication and sharing of knowledge between refugees and the citizens. By doing SQ, there will be a mutual understanding of each other’s needs and there will be more productivity in the country and this will help to keep a good image of refugees. The study concluded that the overall effect of social Media on the Image of refugees has been favorable to the refugees in Uganda as compared to other countries. They have been given freedoms of Expression, Freedom of owning property and many other freedoms according to the government. This indication shows that their host communities allow them to settle in and live like any other citizen once they are cleared by the government through the office of the Prime Minister.