A STUDY OF THE ROLE AND PERFORMANCE EFFECTIVENESS OF PROFESSIONAL SECRETARIES IN SELECTED GOVERNMENT PARASTALS IN ENUGU METROPOLIS

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ABSTRACT

This study identified relevant role and performance effectiveness of professional secretaries in selected Government parastatal in Enugu metropolis.

The study looked of issues like professional performance, rewards, training and other they experience in the course professional hazardous of their activities.

Questionnaires were used in collecting data which were analyzed using percentage formular.

The some findings showed that professional secretaries engage themselves in Regular reading of professional journals, organized Seminar / workshop and / org training do in prove themselves.

Majority of the secretaries are not satisfied with the type of professional performance activities they engage in because of lack of encouragement by the management

Finally, professional secretaries should be encouraged by all means to the management of their various organization to put in their best and take the organization as their own.

TABLE OF CONTENT

Title Page

Approval page

Dedication

Abstract

Acknowledgement

Table of content

CHAPTER ONE

1. Introduction

1.1 Background of study

1.2 Statement of problem

1.3 Purpose of study â€˜

1.4 Significance of the study

1.5 Research question

1.6 Definition of terms

1.7 Profession

1.8 Professionalism

1.9 Effectiveness

1.10 Selected government

CHAPTER TWO

2. Review of Literature

2.1 What is a professional

2.2 Appraisal of the definition

2.3 Definition of a secretary

2.4 The role of secretaries in government parastatal in Enugu metropolis

2.5 The relationship between the secretary and Executive

2.6 Duties and Business attributes of a secretary.

2.7 Qualifications

2.8 Formal Education and Training

2.9 Experience

2.10 List of professional Development Activities.

2.11 Summary

CHAPTER THREE

3. Methodology

3.1 design of study

3.2 Area of study

3.3 Population of the study

3.4 Sample and sampling

3.5 Instrument used for data collection.

3.6 Administration of questionnaire

3.7 Validation of the instrument

3.8 Method of data collection

3.9 Method of data Analysis

CHAPTER FOUR

4 Data presentation and results

4.1 Discussion of findings

CHAPTER FIVE

5 SUMMARY implication and recommendations

5.1 Summary of findings

5.2 Conclusion

5.3 Recommendation

5.4 Suggestion for further studies

5.5 Limitation of the study

5.6 References

5.7 Appendix

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A STUDY OF THE ROLE AND PERFORMANCE EFFECTIVENESS OF PROFESSIONAL SECRETARIES IN SELECTED GOVERNMENT PARASTALS IN ENUGU METROPOLIS

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