A Web-Based System for Hotel Reservation in Kenyan Hotels Case Study: White sands Hotel- Mombasa

TABLE OF CONTENTS

DECLARATION .............................................................................................. i

APPROVAL .................................................................................................... ii

DEDICATION ............................................................................................... iii

ACKNOWLEDGEMENT .............................................................................. iv

TABLE OF CONTENTS ................................................................................ v

ABSTRACT ................................................................................................. viii

ABBREVIATI 0 NS ........................................................................................ .ix

LIST OF FIGURES ......................................................................................... x

LIST OF TABLES .......................................................................................... xi

Chapter One: INTRODUCTION .................................................................. 1

1.1 Background of the case study ................................................................ !

1.2 Statement of the problem ....................................................................... 2

1.3 Objectives of the study ....................................................................... 3

1.3.1 General objective .................................................................................................... 3

1.3.2 Specific objectives .................................................................................................. .3

1.4 Scope of the project. ............................................................................... 3

1.5 Significance of the project ..................................................................... .4

Chapter Two: LITERATURE REVIEW ....................................................... 5

Introduction .................................................................................................. 5

2.0 Web based System ..................................................................................................... 5

2.1 Worldng of Web based systems ................................................................................ 7

2.3 Types of web based System ....................................................................................... 9

2.4Application areas of Web based Hotel reservation System ................. l 0

v

2.4.1 Other areas of application ................................................................................... !!

2.6 Development methodology in web based System ................................ 13

2.6.1 System Development Life Cycle (SDLC) ............................................................ l3

2.6.2 Prototyping .......................................................................................................... IS

2.6.3 JAD (Joint Application Development) ................................................................ IS

Chapter Three: METHODOLOGY ............................................................. 16

3.0 Introduction .......................................................................................... 16

3.1 Data identification ................................................................................ 16

3.1.1 Document Analysis ........................................................................................ !?

3.1.2 Observation .................................................................................................... !?

3.1.3 Questionnaire ................................................................................................. !?

3.1.4 Interviews ....................................................................................................... 19

3.2 System Design ....................................................................................... 20

3.3 System Implementation ........................................................................ 21

Coding: ............................................................................................................................ 21

Testing: ........................................................................................................................... 21

Debugging: ...................................................................................................................... 22

3.4 System Validation ................................................................................. 22

Chapter Four: SYSTEM DESIGN ............................................................... 23

4.0 Introduction .......................................................................................... 23

4.1 System design ........................................................................................ 23

4.1.1 Logical design ........................................................................................................ 23

4.1.2 Physical Design ..................................................................................................... 28

4.3 The current system ............................................................................... 30

4.4 Proposed System ................................................................................... 30

4.5 Requirements of the proposed system ................................................. 31

Hardware requirements ................................................................................................ 31

Software requirements .................................................................................................. 32

4.6 Benefits of the Proposed System .......................................................... 32

VI

Chapter Five: SYSTEM IMPLEMENTATION .......................................... 33

5.0 Introduction ........................................................................................ 33

5.1 System testing ....................................................................................... 33

5.2 System Implementation ........................................................................ 34

5.3 User Interface ....................................................................................... 35

5.4 System Conversion ............................................................................... 39

5.5 Parallel Strategy ................................................................................... 39

Chapter Six: DISCUSSION, CONCLUSION AND

RECOMMENDATIONS ............................................................................... 40

Introduction ................................................................................................ 40

6.1 Discussion ......................................................................................... 40

6.2 Conclusion ....................................................................................... .40

6.3 Recommendation .............................................................................. 41

6.3.1Areas of further research ..................................................................................... .42

BIBLIOGRAPHY .......................................................................................... 43

APPEND IX 1 ................................................................................................. 45

Questionnaire ............................................................................................. 45

APPENDIX 2 ................................................................................................. 47

Sample Codes ............................................................................................ .47