An Actor-Network Analysis Of The Use Of The World Wide Web In A Kenyan Newsroom’s Journalistic Practice: A Case Of Capital FM

ABSTRACT

The incorporation of digital technologies in for-profit newsrooms has led to disruptions in journalism hierarchies, business models, norms, and practices across the world. In African newsrooms, these disruptions have received a paucity of scholarly attention, and even those have tended towards policy and regulatory matters, or normative analyses founded on the Western liberal democratic model. This study interrogated the incorporation of the web in Kenyan journalistic practice by following the process as undertaken at Capital FM, the country's pioneer commercial radio station. The study set cut to establish the human and technological actors engaged in journalistic practice at Capital FM, as well as determine the nature of interaction among those actors, and the outcomes of those interactions. The research used a socio-technical theoretical lens and applied case study research design with four data collection tools, namely observation, interviews, netnography, and document review. The study used a six-step framework to reduce, organise and evaluate the data. Actor-network theory informed the identification of the actors, their interactions, and the outcomes of those interactions. A thematic analysis was also applied to more deeply interrogate and interpret the data. The two analytical approaches established that Capital FM practiced a networked journalism enacted by multiple human, technological and corporate actants, resulting in modifications and disruptions that were manifested in various efforts of labour, controversies, movement among actors, new roles, and spatial location. New roles were enrolled into journalistic practice, and new practices had become routinised. Audiences had acquired a powerful role through web metrics which informed journalists' routines and sense of self-identity.