An Analysis Of The Refuse Removal Tariff Setting In Municipalities A Case Of City Of Mutare

ABSTRACT

The study sought to analyse the refuse removal tariff setting in Municipalities. In this study the

Finance Director, middle management, employees and councillors of Mutare City Council as well

as households in the high density suburbs were used as the research subjects. Data collection was

mainly by way of 53 questionnaires, 7 scheduled interviews as well as Mutare City Council

documentary review. The results showed that residents’ inputs were not crafted into the final

budget. The Council was not educating the residents on litter reduction and waste management

projects. The Finance Committee’s tariff was operating at US$2.87 and was below cost. The

refuse removal tariff was not cost reflective since mark-up and other costs were not included. The

majority respondents agreed on a US$8.00 charge for refuse removal. City of Mutare must

establish another dumping site other than the usual Munene River which had received pollution

complaints from the owners in Mozambique. The study showed that the decision makers did not

have adequate time to discuss tariff setting criteria’s reports with their subordinates and the

households. This study recommends the Finance Committee to be given some orientation on

refuse removal tariff setting procedures and the implementation of the processes. Finally, it is also

recommended that further research be undertaken in order to establish refuse removal tariff setting

processes used in municipalities.