An Investigation Into The Implemenation Of Performance Appraisal In The Namibia Defence Force: A Case Study Of The Grootfontein Garrison

ABSTRACT

Performance appraisal is a practice that is used to get enhanced results from the organisation, from teams and from individuals. The objectives underlying performance appraisal entail to review past performance of employees for a period under review, agree on future objectives, as well as identifying their training and developmental needs. This study examines how a performance appraisal system is implemented in the NDF. It also seeks to identify the reasons the why the system did not meet its objectives. Data were collected by means of interviews and questionnaires directed to a selection of officers, non-commissioned officers and privates in Grootfontein Garrison. The Namibia Defence Force (NDF) is charged with the task to defend the territory and the national interests. This demanding task require robust performance by all members, hence the need to maintain well trained and highly motivated soldiers. Low morale, poor supervision and unclear procedures on promotions undermine the efforts towards a highly motivated army. Although there is a performance appraisal system in place the desired results are not coming forth. The study presents a discussion on the implementation process and, the effectiveness of the existing mechanisms of performance appraisal in the NDF. It discovered a problematic implementation of the process, often hampered by non-adherence to policy guidelines and a lack of accountability in the process. Finally, the study makes conclusions and recommendations in view of improving the situation.