Assessing the Quality of Antenatal Care Services in the Nkwanta South District, Volta Region, Ghana

ABSTRACT

Introduction: Quality Antenatal Care is serious concern in Ghana and can be achieved through a planned set of actions designed to provide clients with the services they expect. This study assessed and described the quality of antenatal care and clients’ satisfaction at public health facilities in the Nkwanta South District. 

Methods: The study was a cross sectional survey. Two hundred and seventy eight (278) pregnant women were interviewed using a structured questionnaire. A checklist was used to assess availability of resources. Qualitative data was collected through focus group discussions. Quantitative data was analyzed by SPSS version 16.0 while qualitative data was analyzed using thematic analysis. The quality of ANC measured was based on Ghana National Reproductive Health standards using available infrastructure, materials and supplies. 

Results: The results show that, majority of the respondents (96.4%) were “willing to come back to the ANC clinics before delivery”. The results further show that, 89.6% of the total respondents perceived the care they received as “quality” while 87.3% said they were generally satisfied with ANC services. It was also found that, with the exception of age (p= 0.161), all the other clients’ personal characteristics like marital status (p