INTRODUCTION: Emotional intelligence is important to health care delivery among nurses and can help in solving some of the difficulties that may arise in bedside nursing. This study delves into the assessment of emotional intelligence on healthcare delivery among nurses at Olabisi Onabanjo University Teaching Hospital (OOUTH) in Nigeria.
METHOD: Through a descriptive cross-sectional qualitative study, data was collected from 150 nurses to assess their knowledge of emotional intelligence, its influence on healthcare delivery, and the factors that affect their emotional intelligence.
FINDINGS: The study found that all nurses at OOUTH demonstrated a good knowledge of emotional intelligence, with a mean score of 11.2±0.6. Furthermore, 90% of the respondents acknowledged the positive influence of nurses' emotional intelligence on healthcare delivery, resulting in a mean score of 30.1±5.8. The study identified various factors influencing the emotional intelligence of nurses, including self-awareness, managing emotion, empathy, social skills, and stress management.
CONCLUSION & RECOMMENDATION: The findings emphasize the importance of emotional intelligence, which can enhance the quality of patient care. The study suggests that emotional intelligence training should be incorporated into nurses' professional development, with a focus on self-awareness, empathy, and stress management.
Key words: Emotional intelligence, health care delivery, nurses.
Word Count: 221
Rashidat, S. (2025). Assessment of emotional intelligence in health care delivery among nurses in Olabisi Onabanjo University Teaching Hospital.. Afribary. Retrieved from https://tracking.afribary.com/works/assessment-of-emotional-intelligence-in-health-care-delivery-among-nurses-in-olabisi-onabanjo-university-teaching-hospital
Rashidat, Sherif "Assessment of emotional intelligence in health care delivery among nurses in Olabisi Onabanjo University Teaching Hospital." Afribary. Afribary, 04 Aug. 2025, https://tracking.afribary.com/works/assessment-of-emotional-intelligence-in-health-care-delivery-among-nurses-in-olabisi-onabanjo-university-teaching-hospital. Accessed 24 Sep. 2025.
Rashidat, Sherif . "Assessment of emotional intelligence in health care delivery among nurses in Olabisi Onabanjo University Teaching Hospital.". Afribary, Afribary, 04 Aug. 2025. Web. 24 Sep. 2025. < https://tracking.afribary.com/works/assessment-of-emotional-intelligence-in-health-care-delivery-among-nurses-in-olabisi-onabanjo-university-teaching-hospital >.
Rashidat, Sherif . "Assessment of emotional intelligence in health care delivery among nurses in Olabisi Onabanjo University Teaching Hospital." Afribary (2025). Accessed September 24, 2025. https://tracking.afribary.com/works/assessment-of-emotional-intelligence-in-health-care-delivery-among-nurses-in-olabisi-onabanjo-university-teaching-hospital