Assessment Of Knowledge Management Practices In Academics: A Study Of The University Of Dodoma

ABSTRACT

In this dissertation we present an assessment of knowledge management in higher learning institution a case of university of Dodoma (UDOM). Specific objectives of this study are to assess ways of managing knowledge, to assess to check if the technical specifications needed for technical specification are satisfactory and to assess the relationship between knowledge management and the efficiency of the organization.

The study has three significances to the government, to researchers and hosting institutions. To the government it can help the government in policy making that will govern higher learning institutions to develop knowledge management; to researchers, it provides a solid foundation for other researcher to do their researches on knowledge management practices; to the hosting institution, it will provide awareness to UDOM community on how important knowledge management is.

A stratified sampling technique and a case study were employed. A sample size of eighty two (82) respondents was selected to contribute in the study. The study made use of both primary and secondary sources of data collection. The results show that, the current ways of managing knowledge are not conducive. This is supported by the results which shows that there is no existing policies for knowledge management, it takes a lot of time for a member of staff to get relevant knowledge document, culture does not support knowledge management and level of strategy is not satisfactory. The results also shows that technology relevant in implementing knowledge management is not implemented in most of the colleges in the university. The results of the study confirmed that there is a relationship between knowledge management and efficiency of the organization. The study also revealed that knowledge management is not practiced at UDOM.