ATM Service Quality and Customer Satisfaction in Nepalese Commercial Banks

Task 1 Formulate and record possible research project outline specifications. 1.1 M2 Consider: prepare two specification or outline which include: Research topic, aim, and objective; research questions, the rationale for selection; the methodology used and interpret and analysis of data, delimitation; conclusion. To achieve M2, make sure that your response demonstrates reverent theories and techniques have been applied while formulating and record possible research outline specification. Introduction: To complete the assignment, the learner has taken two topics. They are: a) A Study of Employee Satisfaction and Its Effects toward Loyalty in Hotel Industry of Malaysia b) ATM service quality and customer satisfaction in Nepalese commercial banks Topic of research: A Study of Employee Satisfaction and Its Effects toward Loyalty in Hotel Industry of Malaysia......