Challenges Encountered In The Implementation Of The Strategic Plan 2014 – 2018: A Case Study Of Nampower (Pty) Ltd

ABSTRACT

The aim of this study was to investigate challenges encountered in the implementation of NamPower strategic and business plan 2014-18. This research paradigm enabled the use of the mixed method approach which facilitated the interaction with respondents. The study adopted a descriptive survey research design. This study limits itself to NamPower employees covering a total sample of 214 respondents drawn from 531 employees. This population was justified because it is the one mandated to carry out strategy planning and execution in the company. A pilot study was done to improve on validity and reliability. Quantitative data were analysed using Microsoft Excel and presented in frequencies and graphs, while qualitative data were analysed using content analysis techniques. The challenges to the strategic implementation process were noted to be vague strategy goals; slow decision making; poor cascading process of the strategy to lower levels of the organisation; political influences and ineffective procurement processes. The study concluded that NamPower have missed key strategy milestones of implementing the Kudu and Baynes projects that aimed to make NamPower self-reliant. In order to enhance the implementation of the strategy plan, the study recommended that NamPower should develop a communication plan to address challenges experienced during the implementation process; cascade the corporate strategy to all levels of the organisation by involving all employees in the process; and to build a culture that fully supports strategy implementation.