COMMUNICATION AS A MAJOR TOOL IN DIRECTING FUNCTION OF MANAGEMENT (A CASE STUDY OF NIPOST ORGANIZATION, ENUGU)

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ABSTRACT

The purpose of this research project is to reveal communication as a major tool in directing Functions of management, both primary and secondary data were used to elicit information from the sample studied the primary source of data were response from questionnaire and personal interview, while secondary source were form text-books on communication and periodicals.

One hundred questionnaires were distributed to the sample of the staff and management of the organization. There were ninety percent returned and 10% unreturned.

The study revealed that there is no effective channel of communication in the organization.

The investigation reviled that also that the organization takes grapevine information very important.

The researcher finally made a far researching recommendation which includes that there should be an effective channel of communication in the organization.

The researcher also recommends that the junior staff should be given chance to communicate face to face to discuss their problems.

TABLE OF CONTENTS

Title Page

Approval Page

Dedication

Acknowledgement

Abstract

Table of Contents

CHAPTER ONE:INTRODUCTION

1.1General Background to the Subject Matter

1.2Problems Associated with the Subject Matter

1.3Problems that the Study will be Concerned with

1.4The importance of Studying the Area

1.5Definition of Important Terms

1.6Reference

CHAPTER TWO:LITERATURE REVIEW

2.1The origin of the Subject Matter

2.2Schools of Thought Within the Subject Area

2.3The School of Thought Relevant to the Problem of Study

2.4Different Methods of Studying the Problem

2.5Summary

2.6References

CHAPTER THREE:CONCLUSION

3.1Data Presentation

3.2Analysis of the Data

3.3Recommendation

3.4Conclusions

3.5References.

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COMMUNICATION AS A MAJOR TOOL IN DIRECTING FUNCTION OF MANAGEMENT (A CASE STUDY OF NIPOST ORGANIZATION, ENUGU)

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