Communication as a Means of Enhancing Organizational Development(A Case Study of International Tobacco Company, Ilorin)

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PROPOSAL

This is a proposal on a project topic: COMMUNICATION AS A MEANS OF ENHANCING ORGANIZATIONAL DEVELOPMENT.

This work is a part of requirement for the award of higher National diploma (HND) in business administration of Kwara state polytechnic, Ilorin Kwara state. In this project, the research would comment on the importance and significant of communication in an organization especially manufacturing industries. Also, effective communication process would be evaluated to let the readers know the reason why communication has to be managed effectively in an organization.

The searchers would visit international tobacco company Ilorin for more findings on the project, and for collection of necessary on the project, and for collection of necessary data to be used. The problem findings would be analyzed in the project. The view of many authors, the organization itself, manager and the people involved in the process would also be discussed extensively. Based on the summary of findings and conclusion the authors reasonable recommendation of how to improve the skill of communication process in an organization settings and how it can be managed effectively to enhance organizational development would be discussed.

Chapter one of these projects shows that introduction, statement of problems, objectives of the study, scope and limitation of the study, significant of the study, historical background of the study and definition of the terms.

Chapter two shows the literature review, chapter three of the project shows the research methodology, justification of research methodology adopted, and method of data collection chapter four of this project shows the presentation and analysis of data.

Chapter five shows the summary, conclusion recommendation and bibliography.

Finally, the researchers hope the write up would not only attract attention of various organizations in Nigeria, but would also form an important topic of discussion among business education managers and industrialist. Therefore the researchers hope to summarize their finding, drawn conclusion and suggest recommendations, which would be put to valuable uses by the case study organization and other industry alike

TABLE OF CONTENT

Title page i

Approval page ii

Dedication iii

Acknowledgement iv-vi

Abstract vii-ix

Table of contents x-xi

CHAPTER ONE

1.1 Introduction 1

1.2 Background of the study 5

1.3 Statement of the problems 9

1.4 Objective of the study 10

1.5 Significance of the study 10

1.6 Scope of the study 11

1.7 Limitation of the study 12

1.8 Definition of terms 13

1.9 Plans of the study 14

CHAPTER TWO

2.0 Reviews of related literatures 15-43

CHAPTER THREE

3.0 Research methodology 44

3.1 Historical background of the case study 47

3.2 Population of the study 49

3.3 Sample size 50

3.4 Sources of data/method of data collection 50

3.5 Methods of data analysis 52

CHAPTER FOUR

4.0 Data presentation, interpretation analysis 54

4.1 Data presentation 55

4.2 Data interpretation 56

4.3 Data analysis 58

4.4 Research findings 64

CHAPTER FIVE

5.0 Summary, conclusion and recommendation 66

5.1 Summary 66

5.2 Recommendation 68

5.3 Conclusion 70

Reference 72

CHAPTER ONE

1.1 INTRODUCTION

Communication is vital part of human existence, as long as there is life, human being perpetually seeking to be heard and understood to look around us today, human being are always interacting with one another.

The person wishing to be heard and understood is the sender of the message. He generates meaning by encoding the message in a way he thanks it would be understood. The person who is the target of the message is the receiver. He listens to the messages, decodes, attributes meanings to it and sends feedbacks to the sender depending on the meaning he attributes to the message.

This is why communication has been described as the process of generating and attributing meanings in an organization setting, nothing can be achieved without communication, because organization exists to accomplish goals that a single individual cannot tackle. It is then compulsory for interaction of all sorts to take place on organization.

Communication in organization is the transfer of information between manager and his staff. It is a necessary process in directing the efforts of others towards the achievement of results. If management entails getting things done through people, communication is the essence of it, for without effective communication no one would know what they are supposed to be doing, Nor would there be any basis for answering questions solving problems, obtaining feedback or measuring result.

Communication in management like other sphare of life is very vital. It is said that successful communication is the end to misunderstanding and aided by good morale, which could lead to increase in productivity and co-operation among the managers and their workers.

It is imperatives to state that success or failure of any organization depends on how well effective communication is practiced. Some organisation are not developing due to ineffective communication process practiced. Negotiations, discussions and conclusions are always taking place at all level of the organization among laborers at the lowers rank of the ladders, between superiors and subordinates, people on the levels and even at management level. Communication is thus an essential part of organization setting because business operation would come to a half without it. Organization development can be considered as an approval to the introduction of planned changed concentrating on the process of change, rather than the content. It involves a number of behavioral science techniques which are designed to build a more effective organization.

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Communication as a Means of Enhancing Organizational Development(A Case Study of International Tobacco Company, Ilorin)

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