Compensation and Employees Performance in Nationlink Telecom Somalia

ABSTRACT 

In this study, the researcher studied Compensation and employees’ performance in NationLink Telecom Somalia. The study was guided by three research objectives which were to investigate the relationship between financial compensation and employees; performance, to find out the relationship between non-financial compensation and employees’ performance and to determine the role of axillaries of compensation to performance. The researcher used correlation research design. Data was collected from the respondents by using questionnaires from a sample size of ninety (90) respondents from the target population of one hundred and ten (110). Frequency, mean and Pearson’s correlation were used to analyze the data. The study indicated that there is high positive correlation between financial compensation and employees’ performance of NationLink with the r-value of 0.834; On the other hand managers of NationLink agreed that the level of employees’ performance is high. The study also revealed that there is positive but moderate relationship between non-financial compensation and employees’ performance. The findings of the study showed that management style, communication, motivation, competence, climate, and organization system has impact the performance of the employees in NationLink other the compensation. Based on the findings Nation Link Telecom should keep the different financial compensation that it pays now and should also add more other financial compensation. NationLink managers should also increase its non-financial compensation level. Nation Link should come up with good management style, employee participation and conductive environment that the employee can operate to improve the performance of the staff.

TABLE OF CONTENTS

Chapter Page

One THE PROBLEM AND ITS SCOPE 1

Background of the Study

Statement of the Problem 3

Purpose of the Study 4

Research Objectives 4

Research Question 5

Hypothesis 5

Scope 5

Significance of the Study 5

Operational Definitions of Key Terms 6

Two REVIEW OF RELATED LITERATURE

Introduction 8

Concepts, Ideas, Opinions from Authors and experts 9

Theoretical Perspectives 18

Related Studies 19

Three METHODOLOGIES 25

Research Design 25

Research Population 25

Sample Size 26

Sampling Procedure 26

Research Instrument 26

Validity and Reliability of the Instrument 27

Data Gathering Procedures 27

Data Analysis 27

Ethical Considerations 28

Limitations of the Study 28

Four PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA 29

Demographic Information of the Respondent 29

Financial Compensation and Employees’

Performance 32

Non-Financial Compensation and Employee

Performance 46

Role of Auxiliaries of Compensation 51

Five FINDINGS, CONCLUSIONS, RECOMMENDATIONS

Findings 55

Conclusions 59

Recommendations 61

REFERENCES 63

APPENDICES 67

Appendix I Transmittal letter 67

Appendix II Informed Consent 68

Appendix III Research instrument 69

Appendix IV Calculation of content validity index 74

Appendix V Interpretation 75

Researcher’s curriculum vitae 76