CORPORATE SOCIAL RESPONSIBILITY AS A TOOL FOR ORGANIZATIONAL EFFECTIVENESS (A CASE STUDY OF NIGERIA NATIONAL PETROLEUM CORPORATION (NNPC) IN WARRI, DELTA STATE

ABSTRACT

Corporate Social Responsibility could be defined as the recognition that business activities have some impact on the entire society and the consideration of that impact in business decision making.  Therefore there must be business sense of responsibility toward the communities in which they operate.  Some of the effects range from health hazards, oil spillage, and displacement of human settlements to environmental pollution, which was what prompted the research.  Also have an insight into social responsibility of oil companies in Delta State, and to know whether the oil company have yearly budget for social amenities to be provided to the host communities in which they operate.  The population was 120 staff of Nigerian National Petroleum Corporation (NNPC), for it has major operation in Delta State and was selected because of their size and age.  It has been in operations for the past thirty five years.  The sample size is 92 and test of hypotheses were have done with use of chi-square (x2).  The study in its attempt to have an insight to the extent to which Nigeria National Petroleum Corporate (NNPC) is socially responsible to community in which they operate, the data analysis revealed that while little contribution were made, most members of communities selected were dissatisfied with their performance, this is because their expectations have not yet been met.  The recommendation was that the firm should device operation guide in the management amenities and members of the communities should be employed during recruitment exercise.  

TABLE OF CONTENTS
Title Page
Certification
Dedication
Acknowledgement 
Abstract
Table of Content

CHAPTER ONE:
INTRODUCTION 
1.1  Background of the Study
1.2  Statement of the Problem
1.3  Objectives of the Study
1.4  Research Questions
1.5  Research Hypotheses
1.6  Significance of the Study
1.7  Scope of the Study
1.8  Limitation of the Study
1.9  Definition of Terms
     References

CHAPTER TWO:
REVIEW OF RELATED LITERATURE 
2.1   Theoretical Framework of the Study
2.1.1Theories of Social Responsibility
2.1.2Classical Market Model
2.1.3The Managerial Model
2.1.4The Social Environmental Model
2.1.5Social Expectation of Modern Business Operation
2.1.6Social Responsibility and Managerial Ethics
2.1.7Proactive Response of Business Organization
2.2   Conceptual Framework of the Study
2.2.1Controversy over the Concept
2.2.2Argument for the Concept
2.2.3Argument against the Assumptions of Social Responsibility
2.3   Historical Background of the Study
2.3.1Approaches to Social Responsibility Based on the Motive of the Enterprise
2.3.2Social-Economic Motive
2.3.3Pure Social Motive
2.3.4Pure Economic Motive
2.4   Review According to the Objective of the Study
2.4.1No Social Role Responsibility
2.4.2Unlimited Social Responsibility
2.4.3Limited Social Responsibility
2.4.4Business Power
2.4.5Legal Consideration in Corporation Social Responsibility
2.4.6New Industrial Policy of Nigeria 1988 Requires
2.4.7Others Views
        References  

CHAPTER THREE: 
RESEARCH DESIGN AND METHODOLOGY
3.1   Research Design
3.2   Area of the Study
3.3   Sources of Data
3.3.1Primary Sources of Data
3.3.2Secondary Sources of Data
3.4   Population of the Study
3.5   Sample Size Determination and Sampling Techniques
3.6   Method of Data Collection
3.7   Validity of the Instrument
3.8   Reliability of the Instrument
3.9   Method of Data Presentation and Analysis
        References

CHAPTER FOUR:
DATA PRESENTATION, ANALYSIS AND DISCUSSION OF FINDINGS    
4.1  Data Presentation
4.2  Testing of Hypotheses
 
CHAPTER FIVE:
SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION 
5.1  Summary of Findings
5.2  Conclusion
5.3  Recommendation
5.4  Suggestion for Further Research
     Bibliography
     Appendix
     Questionnaires