DESIGN AND IMPLEMENTION OF A COMPUTERIZED HOTEL FRONT OFFICE MANAGEMENT SYSTEM A CASE STUDY OF HOTEL PRESIDENTAL ENUGU.

ABSTRACT

t

his project “Hotel front Office Management System” tends
to deal with the system of all the information needs of the different sections
of a hotel. The hotel presidential ltd (which is a large and fast growing
hotel) has because of its size and location, made its mark in the tourism
industry in the city. Most times, the hotel runs into problem of getting
necessary information in the sections of registration of guest, guest bookings
and reservation, check in and check out process of a guest, and other sections
of the hotel which include the accounts and security sections.

        In essence,
the study led to the development of “Hotel-info package” which will help a long
way in reducing the problems encountered by the entire management and staff of
the hotel. The power of the package is also seen in the area where time is of
great importance. The package helps immensely in eliminating wasted time in the
operation of the hotel service thereby enhancing effective customer service.

        All these
form the substance of this work, chapter six deals with the documentation.

        Chapter
seven details the outcome of the study. The project is recommended to various
field.

 

 TABLE OF CONTENTS

TITLE PAGE

CERTIFICATION

DEDICATION

ACKNOWLEDGEMENT

ABSTRACT

ORGANIZATION OF THE WORK

TABLE OF CONTENTS

 

CHAPTER ONE: INTRODUCTION

STATEMENT OF THE 
STUDY

AIMS AND OBJECTIVES

SCOPE OF DELIMITATION

LIMITATION

ASSUMPTION

DEFINITATION OF TERMS

 

CHAPTER TWO: LITERATURE REVIEW

CHAPTER THREE: DESCRIPTION AND ANALYSIS OF THE EXISTING
SYSTEM.

FACT FINDING METHODS USED

ORGANIZATION STRUCTURE

OBJECTIVES OF THE EXISTING SYSTEM

INPUT, PROCESS, OUTPUT ANALYSIS

INFORMATION FLOW DIAGRAM

PROBLEMS OF THE EXISTING SYSTEM

JUSTIFICATION FOR THE NEW SYSTEM

 

CHAPTER FOUR: DESIGN THE NEW SYSTEM

OUTPUT SPECIFICATIONS AND DESIGNS

INPUT SPECIFICATIONS AND DESIGN

FILE DESING

PROCEDURE CHART

SYSTEM REQUIREMENTS

 

CHAPTER FIVE: IMPLEMENTATION

PROGRAM DESIGN                                                         5.1

PROGRAM FLOWCHARTS                                                       5.2

PSEUDOCODS                                                                 5.3

COURCE PSM                                                                  5.4

TEST RUN                                                                       5.5

 

CHAPTER SIX: DOCUMENTATION

SYSTEM DOCUMENTATION

PROGRAM DOCUMENTATION

USER DOCUMENTATION

EASOR HAVING

 

CHAPTER SEVEN: CONCLUSION AND RECOMMENDATION

CONCLUSION

RECOMMENDATION

BIBLIOGRAPHY

APPENDIX