ABSTRACT
The effect of employee empowerment in the first bank of Nigeria is the aim of study. Empowerment plays an important role in the effectiveness and efficiency of an organization. The organizations such as first bank of Nigeria are not without problems. Such problems range from poor productivity of employees, poor attitude towards work and lack of necessary skill for carrying out the job. The study was used to control and proffer the solution to various problems. In gathering the facts, ninety nine (99) questionnaire were distributed to the managers and operative of the first bank of Nigeria plc in Enugu urban and eight (80) were completed and returned. Selected sample size which are 99 out of the population of 130 comprising the staff of first Bank of Nigeria plc in Enugu urban was determined using Taro Yamene formula. Hypotheses formulated were tested using chi-square, the result led to major finding which include that adequate employee empowerment enhance efficiency of First Bank of Nigeria, Plc Based on the findings, the following recommendations were made: bank should ensure that employee empowerment programme are well structured and planed, equal opportunity for employee empowerment should be given to every member or staff at all level.
TABLE OF CONTENT
Cover page --------i
Title page-------- -ii
Certified Page--------iii
Dedication--------iv
Acknowledgement-------vi
Abstract -------- -vii
CHAPTER ONE
1.0 INTRODUCTION
1.1Background of the study----- 1
1.2Statement of the problem---- -4
1.3Objective of the study----5
1.4Research Questions ------5
1.5Research Hypothesis -----6
1.6Significance of the study----7
1..7Scope of the study ------8
1.8Limitation of the study----8
1.9Definitions of Terms-----9
CHAPTER TWO
2.0Review of Related Literature ----10
2.1Theoretical Framework of the study ----10
2.2Conceptual Framework of the Study---11
2.3Historical Background of the study ----21
2.4Review According to the Objectives of the Study-23
2.5The Genesis of Human Resource Management-26
2.6Identification of Empowerment Needs --34
2.7Formation of Empowerment Policy ----41
2.8Basic Empowerment methods Processors Techniques -45
2.9Problems of Management Development Programmes 49
References
CHAPTER THREE
3.0 Research Design and Methodology ---55
3.1Research Design ------55
3.2Area of the Study ------56
3.3Source of Data -------56
3.4Population of the study -----57
3.5Sample Size determination and Sampling Techniques 57
3.6Method of Data Collection-----60
3.7Validity of the Instrument ----60
3.8Reliability of the Instrument----60
3.9Method of Data Presentation and Analysis -61
References
CHAPTER FOUR
4.1Data Presentation and Analysis of Data--62
4.2Testing of Hypothesis ------68
4.3Decision of Findings------80
CHAPTER FIVE
5.1Summary of Findings------81
5.2Conclusion --------82
5.3Recommendations -------83
5.4Suggestion for Further Research ---85
Bibliography
Appendix