ABSTRACT
This study was carried out to investigate the effects of modern technology on secretarial profession with special emphasis to NEPA Enugu.
In order to obtain the required information, questionnaires were administered to secretaries in the organizations. Data collected are presented under discussion and findings in chapter four.
From the data collected, collected, the researcher was able to identify the effects of modern technology on secretarial profession. These were treated in details in chapter four but some of them could be pointed out.
It was revealed that modern technology aids the secretary to a large extent in discharge of her duties. However, for these newly introduced equipment to function and to bring the desired goals, someone is always needed in the office a person who can be said to be missing link in an organization when not present the secretary.
It was identified that modern technology cannot make the secretary redundant or driven out of the profession. In the same vein majority of the respondents were of the view that introduction of modern equipment leads to training and retraining of secretaries.
In summary, the finding of this research work was that modern technology has had tremendous effects on the jobs of today’s secretary. It has contributed positively to the secretarial profession and is indeed a blessing to the secretary. It was also deduced that modern technology has helped raised the standard of the profession in recent years.
Based on the finding, the researcher concluded that technology couldn’t endanger the future prospect of flexible secretaries. The secretary will continuously engage in training and reading magazines and manuals to tackle challenges brought about by the modern technology.
Among the recommendation proffered, that students should be trained practically with most of these office equipment. Organizations have the duty to send secretaries on new course or refresher course time after time. And they should acquire modern office equipment for their secretaries.
TABLE OF CONTENTS
Title Pagei
Approval Pageii
Dedicationiii
Acknowledgmentiv
Abstractvi
Table of contentsviii
CHAPTER ONE
1.0Introduction1
1.1Background of the study1
1.2Statement of the problem2
1.3Purpose of the study3
1.4Significances of the study4
1.5Objective of the study5
1.6Delimitation of the study6
1.7Research question6
1.8Definition of Terms7
CHAPTER TWO
2.0Literature Review9
2.1What technology is9
2.2History of technology11
2.3Definition of a secretary16
2.4Office equipment and their importance18
2.5Documented interviews32
2.6The effect of Modern Technology
on secretarial profession36
2.7Prospects of secretaries39
CHAPTER THREE
3.0Research Methodology42
3.1Research design42
3.2Source of Data42
3.3Research Instrument43
3.4Selected Population44
3.5Description of Sample44
3.6Questionnaire Distribution and Collection44
3.7Method of Data Analysis45
CHAPTER FOUR
4.1Introduction47
CHAPTER FIVE
Summary of Findings, Recommendations and Conclusions68
5.1.Summary of Findings68
5.2.Limitation of the Study69
5.3.Conclusion70
5.4.Recommendation.72
Bibliography75
Appendix78
Questionnaire79