Electronic- Business and Organizational Performance. A Case Study of Spear Motors Uganda Ltd

TABLE OF CONTENTS

DECLARATION

APPROVAL

ACKNOWLEDGEMENT

CHAPTER ONE 1

1.0 Introduction 1

1.1 Back ground of the study 1

1.2 Statement of the problem 2

1.3 Purpose of the study 3

1.4 Objectives of the study 3

1.5 Research questions 3

1.6 Scope of the study 3

1.6.1 Geographical scope 3

1.6.2 Time scope 3

1.6.3 Subject scope 3

1.7 Significance of the study 4

SECTION TWO 5

LITERATURE REViEW 5

2.0 Introduction 5

2.1 E-business and Technology s

Here are some reasons e- business knocks out ERP in today’s economy 6

2.2 Benefits of Electronic business 7

2.3 Challenges faced while using electronic procurement 11

2.4 ReIationsh~n between electronic procurement and organizational performance 12

SECTION THREE 15

METHODOLOGY 15

3.0 Introduction 15

3.1 Research design 15

iv

1.2 Population of the study

3.3 Sample size 15

3.4 Sampling technique 16

3.5 Data sources collection methods 16

3.6 Data collection methods 16

3.6.1 Direct ia~;views 16

3.6.2 Questionnaire 16

3.6.3 Observation 17

3.7 Data and quality managemei~t 17

3.8 Procedures of data collection 17

3.9 Data analysis method 17

3.10 Data presentation 18

3.11 Ethical considerations and limitations 18

3.12 Limitations of the study 18

CHAPTER FOUR 20

PRESENTATiON AND DISCUSSION OF THE STUDY FINGINGS 20

4.0 Introduction 20

4,1 Presentation and analysis of the findings 20

4.1.1 Sex ofthe respondents 20

4.1.2 Age of the respondents 21

4.1.3 Education level of the respondents 23

4.1.4 Department under which the respondent works 24

4.2 Presentation and analysis of the findings on the specific objectives ofthe study 24

4.2.1 Electronic Procurement 24

4.2.2 The challenges faced while Using e- procurement 27

4.2.3 Respond~1s on the re1ationsh~p between e-pr~L~e1Ijeja ~id the organization performance 28

CHAPTER FIVE 30

SUMMARY FINDINGS, CONCLUSION AND RECOMMENDATION 30

5.0 Introduction 30

5.1 Summaiy of the findii~gs 30

V

5.1.1 Benefits or advantages enjoyed when using e- procurernei~t .30

5.1.2 Challenges faced while using electronic procurement 30

5.1.3 Relationship between c-procurement and the organization performance 31

5.2 Conclusion 31

5.3 Recommendation 31

APPENDICES 33

APPENDIX I

APPENDIX II 35