ABSTRACT
The study was to establish the relationship between electronic inventory systems and staff performance in selected supermarkets in Uganda and it specifically wanted to establish (i) level of usage of electronic inventory systems (ii) level of staff performance and (iii) relationship between electronic inventory systems and staff performance of selected supermarkets in Uganda. It employed a descriptive correlation design; the population size comprised of 168 respondents out of which a sample size of 118 respondents was got using Sloven’s formula. Stratified sampling technique was employed which ensured that respondents were classified according to different departments of stores, management, bakery and tellers. A questionnaire was used as a major research instrument which helped to capture opinions perceptions of respondents from selected supermarkets in Kampala Uganda. Data was organized, summarized, statistically treated and drafted in tables using the Statistical Package for Social Sciences (SPSS) and Pearson’s linear correlation coefficient and Regression analysis were used. The study revealed that electronic inventory systems affect organization’s staff performance with regard to job commitment, task accomplishment, employee understanding of work process and customer care. With the above findings, it was concluded that there was a high level of usage of electronic inventory systems in terms of Economic order quantity, just in time and when to re order. Re order was the most popular in selected supermarkets of Central Uganda meaning that most of the supermarkets ensure that they do not run out of stock by carefully placing new orders at the right time. Therefore It was recommended that supermarkets should find ways to reduce costs, improve quality, and increase customer satisfaction, the implementation of Just-In-Time techniques effectively will provide them with a competitive advantage.
TABLE OF CONTENTS
Chapter Page
One THE PROBLEM AND ITSSCOPE 1
Backg round of the Study 1
Statement of the Problem 1
Purpose of the Study 2
Research Objectives 2
Research Questions 3
Hypothesis 3
Scope 3
Significance of the Study 3
Operational Definitions of Key Terms 4
Two REVIEW OF RELATED LITERATURE 6
Introduction 6
Concepts, Ideas, Opinions from Authors/Experts 6
Theoretical Perspectives 10
Related Studies 14
Three METHODOLOGY 16
Research Design 16
Research Population 17
Sample Size 17
Sampling Procedure 17
Research Instrument 18
Validity and Reliability of the Instrument 18
Data Gathering Procedures 19
Data Analysis 20
Ethical Considerations 20
Limitations of the Study 21
Four PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA 22
Profile of respondents 22
Description of the level of electronic inventory systems 23
Description of the level of staff performance 25
Relationship in the level of electronic inventory systems and staff
Performance among selected supermarkets in Kampala central Uganda. 28
Five FINDINGS, CONCLUSIONS, RECOMMENDATIONS 31
Findings 31
Conclusions 32
Recommendations 33
References 34
Appendices 36
Appendix I - Transmittal Letter 37
Appendix II - Clearance from Ethics Committee 38
Appendix III - Informed Consent 39
Appendix IV - Research Instrument 41
Researcher Curriculum Vitae 44
Consults, E. (2022). Electronic Inventory Systems and Staff Performance in Selected Supermarkets in Kampala Uganda. Afribary. Retrieved from https://tracking.afribary.com/works/electronic-inventory-systems-and-staff-performance-in-selected-supermarkets-in-kampala-uganda-2
Consults, Education "Electronic Inventory Systems and Staff Performance in Selected Supermarkets in Kampala Uganda" Afribary. Afribary, 29 Sep. 2022, https://tracking.afribary.com/works/electronic-inventory-systems-and-staff-performance-in-selected-supermarkets-in-kampala-uganda-2. Accessed 14 Nov. 2024.
Consults, Education . "Electronic Inventory Systems and Staff Performance in Selected Supermarkets in Kampala Uganda". Afribary, Afribary, 29 Sep. 2022. Web. 14 Nov. 2024. < https://tracking.afribary.com/works/electronic-inventory-systems-and-staff-performance-in-selected-supermarkets-in-kampala-uganda-2 >.
Consults, Education . "Electronic Inventory Systems and Staff Performance in Selected Supermarkets in Kampala Uganda" Afribary (2022). Accessed November 14, 2024. https://tracking.afribary.com/works/electronic-inventory-systems-and-staff-performance-in-selected-supermarkets-in-kampala-uganda-2