EMPLOYEE PARTICIPATION IN DECISION MAKING AND ORGANISATION PRODUCTIVITY (A STUDY OF GUARANTY TRUST BANK)

ABSTRACT

This research work examined employee participation in decision making and organisation productivity (a study of Guaranty Trust Bank, Ikeja Region). The specific objectives were to assess the state of employees participation in decision making in the organisation, to identify the consequences of not allowing employees to participate in decision making, to identify ways of making employees participate in decision making, to identify benefits from allowing employees to participate in decision making and lastly to determine the relationship between employees participation in decision making and organisational productivity. In order to achieve these objectives, the study adopted quantitative research design while the population was employees’ of Guaranty Trust Bank, Ikeja Region. The sample size was 120 employees of the Guaranty Trust Bank Ikeja Region obtained using sampling random sampling technique. Pearson Product Moment Correlation was used as the statistical tool for testing the postulated hypotheses. Findings showed that there significant relationship between employees’ participation in work decisions and organisational productivity. Also, there is significant relationship between employees’ representative participation and organisational productivity. Finally, there is significant relationship between employees’ consultative participation and organisational productivity. It was therefore recommended that employees should be made to participate in decision-making so as to promote creativity and innovation in the organisation. Also employees should be given the necessary skills needed on specific matters of which decisions are to be made to enhance quality decision making in the process. Relationship between supervisor and employees should be good to enhance easy consultation and free flow of information in an organization. Finally management should reorganize the workforce into work teams to encourage participative decision making at lower hierarchical levels.

TABLE OF CONTENTS Pages

Title Page       i

Certification  ii

Dedication iii

Acknowledgments iv

Abstract v

Table of Contents  vi

CHAPTER ONE: INTRODUCTION

1.1 Background of the Study 1

1.2 Statement of the Problem 5

1.3 Aim and Objectives of the Study 7

1.4 Relevant Research Questions 8

1.5 Relevant Research Hypotheses 8

1.6 Significance of the Study 9

1.7 Scope of the Study 10

1.8 History of Guaranty Trust Bank 10

1.9 Definition of Terms 11References 13

CHAPTER TWO: LITERATURE REVIEW

2.1  Preamble 17

2.2 Theoretical Framework  17

2.3  Concept of organisation 19

2.4 Employee participation in decision making                              20

2.5 Forms of Employee Participation 24

2.6 Benefits of Participatory Decision Making 28

2.7 Requirement for Implanting Participatory Decision Making 31

2.8 Concept of Organisation Productivity 32

2.9 Employee Participation on Organisation Performance 33

2.10 Relationship between Employee Participation in Decision Making and Organisation Productivity 36

References      

                                                                       

CHAPTER THREE: RESEARCH METHODOLOGY

3.1  Preamble 45#

3.2  Research Design   45

3.3  Population of the Study 45

3.4  Sampling Procedure and Sample size  45

3.5  Data Collection Instrument and Validity 46

3.6 Administration of Instrument 47

3.7  Procedure of Data Analysis 47

3.8 Limitation of the Methodology 47   

 CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS

4.0  Introduction 48

4.1  Presentation and Analysis of Data 48

4.2 Analysis of Responses of the Respondents 49

4.3 Test of Hypotheses 50

4.4 Discussion of Findings 52

CHAPTER FIVE: SUMMARY CONCLUSION AND RECOMMENDATIONS

5.0  Summary   54

5.1  Conclusion   55

5.2 Recommendations  55

5.3 recommendation for further studies 56

Bibliography  57

Appendix 68