Employee Performance Evaluation System A Case Study: Kyamuhunga People's Co-Operative Credit And Saving Society Limited (Kyaps)

TABLE OF CONTENTS

DECLARATION ................................................................................................ ii

APPROVAL ..................................................................................................... iii

DEDICATION .................................................................................................. iv

ACKNOWLEDGEMENT .................................................................................... v

TABLE OF CONTENTS ................................................................................... vi

CHAPTER ONE ................................................................................................ 1

1.0 INTRODUCTION AND BACKGROUND OF THE STUDY ............................... !

1.1 Statement of the problem .......................................................................... 2

1.2 Objectives of the study .............................................................................. 2

1.2.1 Main Objective ........................................................................................ 2

1.2.2 Specific objective .................................................................................... 2

1.3 Justification .............................................................................................. 3

1.4 Scope or the outcomes of the study /the project ......................................... 3

CHAPTER TWO ............................................................................................... 4

2.0 Literature review ....................................................................................... 4

2:0: 1 Call Monitoring ....................................................................................... 5

2:1:1 VIDEO SURVEILLANCE .......................................................................... 8

2: 1:2 Computer Monitoring ............................................................................. 9

2.1.3 THE ROLE OF FINANCE ....................................................................... 13

2.1.4Roles and Responsibilities Employee performance Evaluation Review .... 13

2.1.5 FINANCIAL PLANING ............................................................................ 15

CHAPTER THREE .......................................................................................... 16

3.0 Methodology ............................................................................................ 16

3.1 Introduction ............................................................................................ 16

3.2 Data collection procedure ........................................................................ 16

3.2 .1 Primary data source ............................................................................. 16

3.2.2 Secondary data source ......................................................................... 16

3.3 Data collection methods .......................................................................... 16

3.3.1 Observation .......................................................................................... l7

3.3.2 Questionnaires ..................................................................................... 18

3.3.3 Interview .............................................................................................. 19

3.3 DATA ANALYSIS ...................................................................................... 20

3.4 programming languages .......................................................................... 20

3.5 Limitations .............................................................................................. 20

CHAPTER FOUR. ........................................................................................... 21

4.0 System analysis, design and Presentation ................................................ 21

VI

4.1 Requirement analysis .............................................................................. 21

4.1.2 Functional Requirements ...................................................................... 21

4.1.3 Non Functional Requirement ................................................................ 22

4.1.4 System Requirements ........................................................................... 22

4.1.5 Software Requirements ......................................................................... 22

4.1.6 User Requirements ............................................................................... 22

4.2.1 System Design ...................................................................................... 23

4.2.2 Weakness ofthe old system .................................................................. 25

. 4.2.3 Old system ........................................................................................... 25

4.2.4 Stages .................................................................................................. 25

4.2.5 Physical design .................................................................................... 26

4.2.6 Logical design, ...................................................................................... 26

4.2. 7 The Logical flow of the new system ....................................................... 26

CHAPTER 5 ................................................................................................... 29

DOCUMENTATION OF THE SYSTEM ............................................................. 29

5.0 Introduction ............................................................................................ 29

5.1 Installation of the System ........................................................................ 29

5.2 Menus ..................................................................................................... 30

CHAPTER 6 ................................................................................................... 32

PROBLEMS ENCOUNTERED, RECOMMENDATIONS AND CONCLUSIONS .... 32

6.0 INTRODUCTION ...................................................................................... 32

6.1 Problems encountered ............................................................................. 32

6.2 Recommendations ................................................................................... 33

6.3 Areas of further research ......................................................................... 33

6.4 Conclusions ........................................................................................... 34

APPENDIES ................................................................................................... 35

APPENDIX I... ................................................................................................ 35

Budget .......................................................................................................... 35

APPENDIX II.. ................................................................................................ 36

Time frame .................................................................................................... 36

APPENDIX III.. ............................................................................................... 37

Questionnaire ............................................................................................... 37

Reference ...................................................................................................... 39