Employee Welfare And Organisation Performance In Ministry Of Public Service, Kampala, Uganda

ABSTRACT

The study intended to establish Employee Welfare and Organisation Performance in the

ministry ofPublic Service, Kampala, Uganda. It was guided by four objectives these include;

to understand relationship between the employees and their work environment in terms of

Employee maternity scheme; Staff housing scheme; Employee medical scheme, Employee

pension scheme, Staff transport arrangements and Availability of recreational facilities; to

analyse workplace factors affecting the employee’s performance and organisational

performance in terms of financial performance, customer service, social responsibility and

employee stewardship;) to suggest the measures to improve the working conditions for better

performance. Regarding the level of employee welfare five items were measured and the results

were as follows; Maternity scheme3.05 Staff housing scheme (average mean=2.86) welfare

schemes (average mean=2.95) medical scheme (average mean3.024), effective Employee

Welfare Program Pension scheme (average mean=3 .13) Staff transport arrangements (average

mean3.03) Overall mean3.01. Regarding the level of organisation performance five items

were measured and the results were as follows; leadership (average mean3.31), Quality

(average mean3.12) Innovation and development (average mean=’3.00) Competitors/business

uncertainty (average mean=2 .83) Clients (average mean2.90) Employees’ Performance

measurement, and Structure (average mean=3.l 1) with an overall mean (average mean3.07).

Continuous performance is the objective of any organization because only through

performance, organizations are able to grow and progress. Knowing the determinants of

organizational performance is important especially in the context of the current economic crises

because it enables the identification of those factors that should be treated with an increased

interest in order to improve the organizational performance. The model used in this study was

developed from the existing literature on organizational diagnostic models and from a broad

literature review conducted to identify the factors influencing the performance of an

organization. The results of this study also offer information on the relationship between the

performance measurement process and the organizational performance. This study offers the base to identify measures that can lead to an improvement in organizational performance.