Employment of People with Disabilities in the Hotel Sector in Zimbabwe: Challenges and Opportunities

Abstract:

This study sought to establish the extent to which people with disabilities (PWD) are

employed in the hotel sector in Zimbabwe. The study was motivated by the continued

emancipation of PWDs globally and industry’s increasing acceptance of the contributions

PWDs can make. Using a qualitative approach (interviews with hotel managers), this study

revealed that PWDs are not employed in Zimbabwe’s hotel sector. Stigma, lack of

information/knowledge about disabilities, and supposed costs related to accessibility are the

main challenges to the employment of PWD in the hotel sector.