EXPLORING THE USE OF PREDICTIVE ANALYTICS IN REDUCING CUSTOMER WAIT TIME IN A COLLEGE CAFETERIA

Acknowledgement I would first like to thank God Almighty for the strength and wisdom given me to undertake this project. I would also want to thank my family members for their immense support. During times when I felt tired and unable to continue, their words of encouragement kept me going. My special gratitude goes to my supervisor, Dr. Ayorkor Korsah who saw me through from the beginning to the end of my project. During the initial stages of this study when I was confused and uncertain, she guided me into shaping my topic into a relevant one. There were times that she was so busy but yet had the time to correct and make relevant contributions to the success of this project. This work would not have been best produced without her. I am very grateful for her love and support. I am also thankful to Mr. Aelaf Dafla and all other lecturers in the Computer Science Department for their advice and contribution that helped shape this project. I would also like to thank the management and staff of the Akornor Cafeteria, especially Auntie Baduwaa, Ella and Yaw for their precious time and support in making my application testing very successful. Last but not least; I would like to thank Abednego Bartlett Mingle and Kingston Coker for their immense help and contributions in making this study successful. I am most grateful to God for bringing all these people my way.