Factors Influencing Job Satisfaction Among Pension Fund Employees In Tanzania: A Case Of Public Service Social Security Fund (Psssf

ABSTRACT

Job satisfaction is a special ingredient for employee’s productivity. It is believed that, happy employees are productive than unhappy employees, for that reason, job satisfaction is quite imperative for the success of organization. This study intends to address the factors influencing job satisfaction among Employees in Pensions Funds, Dodoma Tanzania. Specifically, it considered organizational factors, technological factors on job and tasks related factors on job satisfaction. The study used a cross sectional design as it allowed a researcher to collect data once for the objective of the study within time and context through utilization of various sources. The study used a sample size of 90 respondents, in which information were collected through questionnaire for PSSSF employees and interview was organized for key informants such as management staffs, human resource officers and supervisors. The findings revealed that, organizational factors on job satisfaction are based on the benefits payment, quality communication that limits employee’s job satisfaction. Employees have to communicate each other and top officials in better ways, such issues improve not only work capacity but also productivity. The existing technological development is the source of employee’s job satisfaction once it is well managed and improved. There is increasingly barrier under the technological skills to the respective performance of the organization and ability of employees to satisfy with the provided job. The job satisfaction is directly related to the existence of varieties of tasks at organization, which employees are concentrated to accomplish rather than being satisfied with the job. PSSSF organization is required to improve benefits payment to employees to encourage job satisfaction; employees are satisfied once they are well paid and encouraged to perform the given tasks.