General Management Research Papers/Topics

THE RELATIONSHIP BETWEEN WORK-FAMILY CONFLICT AND ORGANIZATIONAL COMMITMENT AMONG THE MEDICAL PRACTITIONERS IN CAPE COAST

ABSTRACT This study examined the relationship of Work family conflict on organizational commitment among medical practitioners in Cape coast metropolis. The purpose of the study is to examine the relationship between WFC and affective commitment, WFC and continuance commitment and WFC and normative commitment. There were one predictor variable, work family conflict and one criterion variable, organizational commitment. Both variables were measured through questionnaires and interviews. WFC wa...

EXAMINING THE EMANGEMENT OF FINANCIAL DATA IN SALAGA GOVERNMENT HOSPITAL

ABSTRACT Poor financial data management practice is a major contributor to the collapse of many businesses. There is therefore the need for every organization to keep proper needs of their finances for growth. This study is sought to examine the management of financial data at the Salaga Government Hospital to determine the factors, requirement and principles of financial data management at the hospital. This is to help highlight the need for proper keeping of financial data. The objective of...

EXAMINE TEACHER TURNOVER AND ITS EFFECTS ON THE ACADEMIC PERFORMANCE OF MARS’ HILL SCHOOL COMPLEX, ACCRA.

ABSTRACT The purpose of the study is to assess examine teacher turnover and its effects on the academic performance of Mars’ Hill School Complex, Accra. The objectives of the study were, to establish the cause of teacher turnover, examine the effects of teacher turnover on the academic performance of students, examine the effects of teacher turnover on the management of private schools and determine the solutions to curbing teacher turnout in Mars’ Hill School Complex. A census technique ...

DEMOGRAPHIC FACTORS AND THE CHOICE OF INSURANCE POLICIES AMONG THE STAFF OF CAPE COAST TECHNICAL UNIVERSITY

ABSTRACT This study looked into the demographic factors and the choice of insurance policies among the staff of Cape Coast Technical University. The research design adopted for this study was descriptive survey approach and explorative in nature. It was found appropriate to use this method because it enabled the researcher to explore the situation on the ground of demographic factors and the choice of insurance policies. One hundred and ninety-nine respondents were sampled using stratified sa...

IMPACT OF MANAGEMENT INFORMATION SYSTEMS ON JUSTICE DELIVERY AT THE JUDICIAL SERVICE IN CENTRAL REGION, GHANA

ABSTRACT The Judicial Service as the third arm of government is the body mandated by law to dispense justice in the country to ensure that peace, tranquillity and stability prevail for socio-economic development of the country. However, productivity or efficiency on the part of Staffs is ordinarily low in the various courts in the Central Region, because, the Judicial Service of Ghana lacks the needed technological or Management Information Systems to propel efficiency in delivery of justice ...

EXAMINING THE RELATIONSHIP BETWEEN SUPERVISION AND JOB PERFORMANCE AMONG JUNIOR STAFF OF UNIVERSITY OF CAPE COAST

ABSTRACT The purpose of the study was to examine the relationship between supervision and job performance among junior staff of University of Cape Coast, Ghana. A sample size of 400 clerical and non clerical staff from University of Cape Coast was used for the study. Proportionate stratification was used in selecting the 400 junior staff from a population of 3,070 from all the colleges and administration of the university. The mixed methods (Concurrent Embedded Design) was adapted and used in...

THE INFLUENCE OF MOTIVATION ON JOB SATISFACTION OF NURSES AT CAPE COAST METROPOLITAN HOSPITAL

ABSTRACT Job satisfaction is an important indicator in predicting stability in organizations, and it is well explained by understanding motivation. The purpose of the study was to identify factors influencing job satisfaction among nurses at the Cape Coast Metropolitan Hospital. The study was conducted among 85 nurses of whom 80 responded. Self-administered questionnaires were used to collect data from the participants. Data was analyzed using Statistical Package for Social Solutions version ...

SERVICE QUALITY AND CUSTOMER SATISFACTION AT THE TEMA BRANCH OF TOYOTA GHANA COMPANY LIMITED

ABSTRACT The Ghanaian automobile service industry has in recent times seen a lot of competition with the proliferation of various brands, grey vehicles, genuine and non-genuine spare parts in the market. The establishment and progress of any industry is completely dependent on the customer and its satisfaction. The research work used Toyota Ghana Company Limited as a case study to understand the relationship between service quality and customer satisfaction. The purpose of the study is to loo...

PROMOTING CUSTOMER LOYALTY THROUGH CORPORATE SOCIAL RESPONSIBILITY: EVIDENCE FROM PBC LIMITED, SEFWI WIAWSO, WESTERN NORTH OF GHANA

ABSTRACT The study examined the promotion of customer loyalty through corporate social responsibility with evidence from PBC Limited in Sefwi Wiawso in the Western Region of Ghana. The objectives of the study were: to ascertain the level of awareness of corporate social responsibility (CSR) among customers of PCB Limited; to explore the challenges faced by PBC Limited in implementing CSR at Seftwi Wiawso; and to examine the relationship between CSR and customer loyalty among customers of PBC ...

EMPLOYEE DOWNSIZING AND CAREER MANAGEMENT IN VODAFONE GHANA

ABSTRACT The general objective of the study was to investigate career management in a firm engaged in downsizing, with special reference to Vodafone Ghana. Specifically, the study sought the causes of downsizing in a firm, the consequences of downsizing on the individual and the organization, the extent to which a firm can manage careers when downsizing and the strategies that can be adopted for a successful career management while downsizing. The research design adopted for the study was des...

EFFECTS OF TRAINING AND DEVELOPMENT ON THE PERFORMANCE OF STAFF IN THE FIRE AND RESCUE SERVICE DEPARTMENT, CENTRAL REGION

ABSTRACT The roles to prevent and also fight fires, in order to save lives and protect property, are still fundamental to the goal of fire service departments in many Countries This study therefore set out to assess the effectiveness of training and development programmes on the Central Regional Fire Service department. The study adopted a mix of qualitative and quantitative research approaches and a descriptive design to study 30 fire service personnel who had participated in any of the trai...

ASSESSMENT OF PAYMENT OF INCOME TAX IN THE INFORMAL SEACTOR: A CASE STUDY OF CAPE COAST TAX DISTRICT

ABSTRACT The Millennium Development Goals is a key scheme of the United Nations to empower all nations to develop using their own resources. The scheme aims at assisting nations to realize potential areas of the economy from which revenue can be generated for national development. National revenue is raised through direct taxes, indirect taxes, royalties, etc. The formal and informal sectors of the economy contribute in mobilizing revenue for national development. While the formal sector is w...

INCIDENCE OF TIME MANAGEMENT ON ACADEMIC PERFORMANCE IN YILO KROBO SENIOR HIGH SCHOOL (SOMANYA) IN THE EASTERN REGION

ABSTRACT This study examined time management on academic performance in Yikrosec – Somanya. The survey covered Yilo Krobo Senior High School (Yikrosec). The study population comprised one thousand five hundred and forty (1540) students and seventy (70) Teaching staff. Therefore the population was one thousand, six hundred and ten (1610). Simple random sampling, stratified sampling and purposive sampling methods were used to select respondents for the study. Responses were gathered from 237 ...

ASSESSMENT OF THE INTERNAL CONTROL SYSTEM OF AKATSI DISTRICT ASSEMBLY

ABSTRACT This study examined effectiveness and efficiency of the internal control system and its practices at the Akatsi District Assembly (ADA). The assessment considered the extent to which control environment consistent with policies at the ADA, how risks are assessed, and the extent to which the accounting systems are consistent to required standards, the extent to control procedures are adhered to, and monitoring and control mechanisms at the Akatsi District Assembly. Descriptive researc...

CORPORATE GOVERNANCE PRACTICES AND FINANCIAL PERFORMANCE OF CREDIT UNIONS IN GHANA: A CASE STUDY OF UNIVERSITY OF GHANA CREDIT UNION.

ABSTRACT A lot of individuals are joining credit unions because of its advantages over the formal banking sector and other microfinance institutions. This study primarily sought to identify and examine the corporate governance systems and financial performance of the University of Ghana (UG) credit union. More specifically to identify the corporate governance systems in place, examine the risk management structures, and examine the financial performance of the credit union over the last decad...


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