CHAPTER ONEINTRODUCTIONBACKGROUND OF THE STUDYThe world is becoming a smaller place in which to live and work. A technological revolution in communications and information exchange has taken place within business, industry and homes. Most developed and developing countries are substantially more invested in information processing and Management than manufacturing goods, and this has affected their professional and personal lives. We bank and transfer money electronically and we are much more ...
This study examined the management of crime in Public Service Vehicles in Nairobi County, with special focus to criminal activities on Public Service Vehicles (PSV’s) in Starehe subCounty. The specific objectives of the study were to determine the nature of crime associated with the use of PSVs; analyze the factors that influence crime in PSVs; and suggest mechanisms that will mitigate crime associated with the use of PSVs in Starehe sub-County. The research questions were adopted from the ...
ABSTRACT In today’s dynamic and turbulent business environment where change is the only constant, SACCO’s are finding it hard to perform financially and survive amidst cut throat competition in the financial sector. In Kenya’s financial landscape where the SACCOs play an important role in financial intermediation with a focus on personal development and growth of SMEs, their fundamental role has continued to diminish due to ever growing competition in this sector. A firm can apply the ...
ABSTRACT Competitive advantage is of the goals as to why firms exist in a any given industry. However, it is not easy for the firm to gain competitive advantage as there are turbulences in the environment with high levels of competition in different industries. The manufacturing sector is one such competitive industry that require firms to constantly adopt different strategies to remain viable. Therefore, the current study sought to determine the effect of corporate social responsibility str...
ABSTRACT National Hospital insurance fund has faced so many challenges regarding to service delivery. Majority of the national hospital insurance fund accredited facilities in Wajir County have failed to satisfy the customers or members. The problem has escalated to Mashaalah nursing home and even to Jeddah nursing home which are situated in Wajir County. Therefore the aim of this study was to investigate the effect of strategic quality management initiatives and service delivery in National...
ABSTRACT With the influence of internal and external factors, Huduma (Service) Centres operating in Kenya have continued to experience deteriorating performance due to issues of strategy implementation. Formulation of good strategies is not a reflection that implementation will take place. Effective implementations of strategy give organizations a competitive edge in the local and global business environments. Successful strategy implementation has been correlated with organizational perform...
ABSTRACT Many developing countries now grapple with the problem of unemployment. The unemployment rate among the youth is particularly higher than other demographic segments – especially in developing economies. Interestingly, the cities in many developing economies with high rates of youth unemployment also battle high rates of urban crime. The purpose of this study was to establish how youth unemployment influences crime rates in Mathare Constituency, with the aim of identifying strategi...
ABSTRACT The Government of Kenya adopted strategic planning in various parastatals, institutions and ministries to address distinct and prioritized strategic agendas in order to uplift service delivery. In the County Government of Nandi, strategic planning is part of the ongoing public sector reforms geared at improving effectiveness and efficiency in the prompt delivery of public services. Strategic planning in the County Government is aimed at achieving the sustainable development goals (...
ABSTRACT Hotel industry business in the past evidence has shown that Total Quality Management programs have failed because the success factors were not in place. In order for hotel business to increase performance, the critical success factors of Total Quality Management should be implemented well. These factors appear to be compatible with successful Total Quality Management implementation programs in the hotel industry. They represent strategic elements, people involvement, emphasis on com...
ABSTRACT The Telecommunications industry in Kenya is full of competition. The companies currently present include Safaricom Kenya Limited, Airtel Networks Kenya Limited, Telkom Kenya Limited (Orange), Essar Telcom Kenya (YU) and lately, Equity Bank Limited with the Equitel money. This study sought to evaluate the determinants of competitive advantage for firms within the Telecommunications industry in Kenya. The objectives of the study were to find out the effect of innovation on competitive...
Peace Education is steadily emerging as a peace building initiative in the world today. The United Nations High Commission for refugees (UNHCR) has adopted and introduced it for conflict resolution in refugee Camps referring to it as suitable for behavior change. However, the fundamental question is whether empirical tests can ascertain its success in achieving the objective of conflict resolution in refugee camps. Available researches indicate that Peace Education helps to equip refugee...
ABSTRACT The main aim of this research was to analyze the relationship between corporate restructuring and performance of the National Police Service in Kenya. For a long-time the National Police Services have performed poorly in terms of their roles. A report by Transparency International Kenya pointed that more than half of Kenyans (54%) of Kenyans felt that the institution did not provide enough security as provided by the constitution. KHRC report agreed with the report as it stated that...
ABSTRACT Emerging issues in law enforcement are becoming complex in today’s society due to enhanced globalization and increased transnational crimes. To address these challenges, police agencies need to adopt and effectively apply more innovative analysis tools such as Geographic Information Systems (GIS) technology in law enforcement. However, the Kenya National Police Service (NPS) is still using occurrence books, paper-maps and push-pins (manual tools) to record, map and analyse crime. ...
ABSTRACT In this era of technology, business competes in a complex and challenging environment that is being transformed by various factors such as uncertain and frequent changes of the use of information technologies and globalization. Thus, the achievement of desired growth is a major pre-occupation of managers in the slow growth and competitive markets, which characterize many sectors of the economy. In Kenya and many other developing countries, the hospitality industry has been an import...
ABSTRACT Crime is a challenge and potential impairment to national development. It also affects spiritual and material welfare, compromising human self-worth while creating an atmosphere of anxiety and violence. Studies have shown that insecurity have both direct and indirect cost implication on economic growth especially when it is linked with transport system. This study sought to examine the link between commercial motorcycles and insecurity in Nakuru County. The study was guided by routi...