ABSTRACT The business environment is increasingly becoming uncertain and unpredictable because of globalization, technological changes and trade liberalization. As a result, like large enterprises, SMEs are facing many new and unexpected challenges that threaten their performance and competitiveness. Strategic planning is a management tool that helps organizations focus their energy and resources to ensure that goals and objectives are achieved. The SME sector plays an important role in econ...
ABSTRACT Motivating employees to achieve expected performance poses a challenge to firms in the market. For firms to be effective and successful, they should motivate their workforce. The manufacturing industry faces challenges including government regulation on sales practices, non-direct tracking of sales results and adoption of team based sales structure which has affected adoption of effective motivation strategies for the workforce.The purpose of the study was to investigate the effect ...
ABSTRACT Vision 2030 has emphasized the importance of SMEs in Kenya. Small and Medium Enterprises are noted as a crucial catalyst for achieving vision 2030. The research was done on the effects of Microfinance institutions` on financial performance of small and medium enterprises in Machakos town, where the general objective of the research was to determine whether there was any significant effect of Microfinance institutions` products on the financial performance of small and medium enterpr...
ABSTRACT In today‟s global turbulences and increasing competition, organisations cannot do well in isolation as collaborations between different organisations have become the major input in achieving organisational goals and objectives. Green Supply Chain Management (GSCM) refers to management of activities that attempts to improve the environmental performance of purchased inputs, or of the suppliers who provide them. The purpose of the study was to determine the effect of GSCM practices ...
ABSTRACT Dairy societies in Kenya, like many Africa countries is carried out by small-scale dairy farmers located in rural areas, often with low levels of literacy and very few technological skills. For dairy cooperatives to survive they have to streamline their operations and improve their management processes if they want to have a positive balance sheet and some surplus money to pay dividends to their members, therefore, the study assessed the effect of information communication and techn...
ABSTRACT The success of individual MFIs in credit risk management is largely reflected in the proportion of delinquency’s loans to gross lending. Factors such as credit policies, loan recovery procedures, and loan appraisal process are viewed as critical drivers of institutional factors leading to loan default; each of these factors significantly affects loan default performance in MFIs in Kenya. The study used primary data. The study target population compromise 48 MFIs registered by Asso...
ABSTRACT Despite the many individual studies on various knowledge management initiatives in large organisations, the perception of knowledge management practices and developments in Small and Medium enterprises suffers certain drawbacks. Small and Medium enterprises generally lack a proper understanding of knowledge management strategies in terms of key concepts. As such, there is paucity of information on the effect of different knowledge management strategies used by small firms on sales g...
ABSTRACT Studies have found that effective leadership and employee job satisfaction are two factors that have been regarded as fundamental for organizational success. Therefore, an organisation without effective leadership is not able to transform input resources into competitive advantage. Education is an important instrument in ensuring achievement of national development. Success in achievement of educational goals in schools is dependent on effective leadership. The purpose of this study...
ABSTRACT Huduma Kenya seeks to optimize the efficiency and effectiveness of Huduma Centre. One important area that defines how well and efficient the Centres deliver its services to customers is its queue management practices. To enhance service delivery, a proper queuing system is needed. Thus the main purpose of this study is to establish the relationship between queue management practices and customer satisfaction in the Huduma centers in Kenya. The specific objectives are to determine th...
ABSTRACT Loan delinquency in SACCOs is a major threat in the sustainability of granting loan to the loan applicants and the growth of the business. Gradual increase in delinquency rate implies that SACCOs are unable to recover what they have lent out to loan beneficiaries. This affects the SACCOs' financial obligations. SACCOs' financial growth is a critical issue and failure to maintain cash in circulation affects their core business. SACCOs in Baringo County has realized increasing loan de...
ABSTRACT Microfinance can be seen as a supply of loans, savings and other financial services to the SMEs. Financial access can help firms start up and expand their businesses through inter alia development of new products and production processes, and investment in human capital. A variety of financial services (credit, savings, insurance, and payment facilities) are crucial for growth in the SME life cycle. This study therefore sought to evaluate factors affecting access of credit by small ...
ABSTRACT Strategy implementation is an on-going, never-ending, integrated process requiring continuous reassessment and reformation. Strategic management is dynamic, it involves a complex pattern of actions and reactions. It is partially planned and partially unplanned. Particularly, strategy implementation includes designing the organization's structure, allocating resources, developing information and decision process, and managing human resources, including such areas as the reward system,...
ABSTRACT The purpose of this study was to determine the influence of debt restructuring strategies on the level of non-performing loans in microfinance institutions in Nairobi County. Specifically, the study sought to establish the effect of debt rescheduling, interest rate reduction and haircuts on the level of non-performing loans in MFIs in Nairobi County. Explanatory research design was adopted with the population of study comprising of all 57 MFIs in Nairobi County under umbrella body AM...
ABSTRACT Corporate governance is increasingly becoming important in organization as an approach of improving performance. Corporate governance is the system through which organizations are directed and controlled. It is concerned with transparency, accountability and power relationship within and outside the organization. There has been an increasing importance in corporate governance in organizations in recent years. Some studies have argued for a positive relationship while others argued th...
ABSTRACT It is the expectations of good corporate governance that the managers take stock of the risks their respective businesses are exposed to so as to put in place both preventive and control measures. In light of this, there is a wide spread customer dissatisfaction in the life assurance subsector on account of persistency as brought to the fore by the persistency rates posted by the Insurance Regulatory Authority (IRA,2016). This is partly due to the fact that the reputation of the ind...