Business Administration Research Papers/Topics

THE ROLE OF MANAGEMENT INFORMATION SYSTEM IN IMPROVING CUSTOMER SERVICES IN THE BANKING INDUSTRY (A CASE STUDY OF UNITED BANK FOR AFRICA PLC, ENUGU)

ABSTRACT This research work was aimed at determining the extent to which the role of management information system will improve customer services in United Bank for Africa (UBA) Plc with much emphasis on the impact of computerization of its operations.  A structured questionnaire made up of a little combination of dictatorship and open ended questions was developed and distributed to a total number of 97 employees comprising of both make and female employees of United Bank for Africa No 10 S...

A STUDY ON MANAGEMENT OF ROAD TRANSPORTATION IN NIGERIA (A CASE STUDY OF ABC TRANSPORT COMPANY LTD ENUGU)

ABSTRACT This study is a research into the study of the management of void transport in Nigeria (a case study of abc  transport company ltd, Enugu.  The purpose of the study is to unravel the modus operandi ie the management strategy adopted by the transport companies to off set the problems of in effectiveness and inefficiency with which most transport companies are characterized. It show case the strategy applied by the company to season this workers for better performance in the transpor...

THE IMPACT OF MOTIVATION ON EMPLOYEE PRODUCTIVITY (A CASE STUDY OF ZENITH BANK PLC IN ENUGU)

ABSTRACT This study was carried out to ascertain the impact of motivation an employee’s productivity in the Nigeria banking industry. To this effect, it sought to determine the effectiveness of zenith Bank Plc motivation on employee’s productivity with the view to helping existing Banking Institution in  maximizing employees in achieving the goals and objectives of the banking sector.  What motivates employee? What cause low production, the prospect of employee motivation in achieving t...

THE ROLE OF TRADE FAIRS IN BUSINESS DEVELOPMENT, A CASE STUDY OF ENUGU INTERNATIONAL TRADE FAIR

ABSTRACT This research study focuses on the role of trade fairs in business development a case study of Enugu International Trade fairs and its organizers Enugu chamber of commerce industry, mines and agriculture (ECCIMA)  The researcher tries to define marketing as a fundamental business function which identifies unsatisfied needs of the consumers and create products, service to satisfy the needs. The researcher also view the importance of product, service and business promotion as it help...

THE ROLE OF SMALL-SCALE INDUSTRIES IN THE ECONOMIC DEVELOPMENT OF NIGERIA

ABSTRACT This term paper is all about the role of small-scale industries in the economic development of Nigeria. Chapter one is on introduction. It discuss about the general background of the study, statement of problem, scope of the study, significance of the study, definition of important terms. The second chapter is on Literature Review. It deals with the origin of the subject matter, schools of thought within the subject area, the school of thought relevant to the problem of the study, d...

THE ROLE OF MOTIVATION AND JOB SATISFACTION IN IMPROVING THE PERFORMANCE OF ORGANIZATION A CASE STUDY OF ANCCOR FOODS AND PACKAGING NIGERIA LIMITED ENUGU

ABSTRACT This research work was undertaken to examine how the employees of Anccor Foods and Packaging Ltd. More motivated and job satisfied. The concept of motivation and job satisfaction has to do with the total feeling involves in effect weighing the sum total influences in the job, the nature of job itself the pay, the promotion prospects the nature of supervision etc. when the sum of total influences gives rise to positive feeling that is motivation and it also lead to satisfaction. In s...

: MANAGEMENT OF EMPLOYEE WELFARE WITH EMPHASIS ON INDUSTRIAL ACCIDENT AND SAFETY. A CASE STUDY OF NB PLC NINTH MILE CORNER ENUGU.

1.0INTRODUCTION 1.1BACKGROUND OF THE STUDY The industrial revolution of the mid 18th century significantly changed the world of work by introduction machinery. Work moved away from being predominantly agricultural (based on peasantry and tendal land tenures) to factors labor truly became a commodity as workers received only wages for their efforts The factory system of production needs four categories of inputs: money to finance operation, machines to produce goods and services, men to operat...

THE IMPACT OF MANAGEMENT INFORMATION SYSTEM ON BANK LENDING DECISIONS. (A CASE STUDY OF STANDARD TRUST BANK PLC, ENUGU)

ABSTRACT  This study was embarked upon to ascertain the impact of Management Information System in bank lending decision. This study has a total of three chapters.  In chapter one, which is the introduction it emphasize that the more bank management utilize the management information system in bank transactions, greater the tendency to make a profitable lending decision, the extent to which bank management uses accounting information determines the extent to which bad debt can be avoided t...

RECRUITMENT POLICIES AND PROCEDURES IN ORGANIZATIONS AND COMPANIES (A CASE STUDY OF ENUGU STATE BROADCATING SERVICE (ESBS)

ABSTRACT  The research work done is on Recruitment Policies and Procedures in organizations and companies. The research examined the recruitment policies and it’s in the ENUGU STATE BROADCASTING SERVICE (ESBS).  The research used both primary and secondary data which were collected and analysed. In the analysis done, it revealed that recruitment policies and procedures in ESBS are based purely on merit and also that some of the positions are significantly dependent on academic qualificat...

MANAGING A CO-OPERATIVE SOCIETY AS SMALL BUSINESS VENTURE, A CASE STUDY OF A CO-OPERATIVE SOCIETY SUPERMARKET, OJI-RIVER

ABSTRACT Co-operative society was introduced into Nigeria in 1935.The objective include the pooling of sources together to achieve common goal and the substances of rural economy through marking fund available to the enterprising rural populace. However, members have been too much reluctant over the service offered to them by these co-operative societies, especially in Oji-River local Government Area of Enugu state. There is need to ensure effective and efficient management system in order t...

MANAGEMENT PROBLEMS OF MANUFACTURING INDUSTRIES IN NIGERIA A CASE STUDY OF NIGERIA BREWERIES PLC.

ABSTRACT It is a fact that there are some factors that are responsible for the poor performance of the manufacturing industry in Nigeria.  The manufacturing industry play a vital role in the Nigerian economy and also in the lines of the people. The manufacturing industry is like an organization that is motivated by a number of tractors to utilize input like raw-materials, land and man-power in the production of physical or tangible products for their consumer satisfaction.  The primary obj...

THE STATUS OF BUSINESS EDUCATION IN SECONDARY SCHOOLS IN ENUGU NORTH LOCAL GOVERNMENT AREA

ABSTRACT This study was concerned with the status of business education in secondary schools in Enugu North Local Government Area. The study was guided by four research questions.  A questionnaire was designed and used to collect data from population of 34 respondents comprising of the business education teachers in Enugu North Local Government Area. The data collected was analyzed by the use of percentage and mean statistics, and analyzed data revealed that: 1.Business education curriculum ...

GOODWILL MANAGEMENT IN NIGERIAN BUSINESS ORGANIZATION A CASE STUDY OF PHINOMAR FEEDS NIG. LTD NGWO

ABSTRACT  The study of Goodwill Management came to light the need for effective management for increased productivity causes. The study provides information to in businessmen who are interested in setting up manufacturing industries, but have little or no knowledge of the importance of the establishment of Goodwill Management which can be achieved through establish reputation customer acceptance introduction of a unique service, a state management.   The resources become interested in the...

INFORMATION SYSTEM IN IMPROVING CUSTOMER SERVICES IN THE BANKING INDUSTRY (A CASE STUDY OF UNITED BANK FOR AFRICA PLC)

ABSTRACT This research work was aimed at determining the extent to which the role of management information system will improve customer services in United Bank for Africa (UBA) Plc with much emphasis on the impact of computerization of its operations.  A structured questionnaire made up of a little combination of dictatorship and open ended questions was developed and distributed to a total number of 97 employees comprising of both make and female employees of United Bank for Africa No 10 ...

THE ROLE OF FINANCIAL MANAGER IN A MANUFACTURING FIRM (A CASE STUDY OF EMENITE LIMITED, EMENE ENUGU)

INTRODUCTION  It has become a well known fact that without money a business cannot function consequently an understanding of finance, which is the appreciation of the role of money and its ability to measure. The measure of a business is essential for good management. However, money can be likened to a lubricant, too little and the business is a wash with all types of  project for using the  surplus cash some of which may be good risks while others may penalized the business. Again money p...


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