ABSTRACTThe major purpose of this research is to find out the causes of conflict between Secretaries and Bosses in Anambra State owned Establishments. The population of the study consists of 58 Secretaries in Anambra State Owned Companies. The sample for the study was the total population of the Secretaries which is 58. Three research questions were formulated which guided the study. Nine (9) items structure questionnaire was developed validated and tested for its reliability. The percentag...
CHAPTER ONE INTRODUCTION An office cannot effectively function without secretary. A secretary is very important in every organization. Secretary is the pillar of every organizati...
Abstract: This study examined the influence of ICT on secretaries’ performance in government ministries in Nasarawa State. ICT has enhanced the proficiency of secretaries on their jobs by enabling them to process accurate and relevant information within the shortest possible time. The advent of ICT has dramatically changed the roles and effectiveness of secretaries in government offices; hence there is need for availability of ICT resources/equipment in government offices as well as acquisi...
ABSTRACT This study aimed at assessing the performance of secretaries in information and communication technology related functions in Ondo State civil service. Four research questions were used for the study while three hypotheses were tested at 0.05 level of significance. The survey research design was adopted for study. The population consists of 328 Directors and Deputy Directors in 22 ministries of Ondo State Government. The instrument for data collection was a structured questionnaire. ...
ABSTRACT This research work investigates the impact of computer on the performance of office professionals in selected organisation in Kaduna Metropolis. The study covered two ministries, one bank and one college namely; Ministry of Budget and Economic Planning, Ministry of Information, First Bank Nigeria and Police College respectively. The nature of office professionals` work has changed drastically with more professional managers keying in their own correspondences and more files being...
ABSTRACT This research work investigates the effect of ethical and moral values on office professionals` performance in selected organisations in Kaduna metropolis. This study covered five deposit taking banks in Kaduna metropolis namely; Union bank, Diamond banks, Keystone banks and Access bank. Some of the ethical and moral values issues and problems in the banking industry were highlighted to include dearth of qualified professional banks, lack of proper ethics training, fraud, level o...
ABSTRACT This research work investigates the effect of ICT on the performance of office managers in selected organisation in Kaduna Metropolis. ICT has enhanced the proficiency of office managers on their jobs by enabling them to process accurate and relevant information within the shortest possible time. The advent of ICT has dramatically changed the roles and effectiveness of office managers in offices; hence there is need for availability of ICT resources/equipment in offices as well a...
ABSTRACT High productivity is the pursuit if every public corporation. To allow for this, it is therefore necessary that the organization should tackle all the problems that could hinder the objective, purpose, growth and target for which the organization was established. This project therefore, is undertaken to give actual background on the problems that affect secretaries on their jobs, their prospects, the need to tackle these problems and the effect of these problems on secretaria...
ABSTRACT This research work was carried out to investigate the effect of industrial training scheme on the training of Office Managers. It was discussed under the following sub headings according to the purpose of the study: Objectives of Industrial Training, benefits derived from Industrial Training, causes and remedies to the poor implementation of Industrial Training programme. It was observed that the management problem of industrial training on the training of Office Managers was on ho...
ABSTRACT This research was carried out to find the impact of compute on record management in an office with the reference to thirty secretaries working in Federal Polytechnic, Offa. Research questions guiding the study were as follow: (1) what impact does the computer has on record keeping in terms of reliability? (2) What impact does the computer has on record keeping in terms speed? (3) What impact does the computer has on record keeping In terms of retrievals? (4) What impact does computer...
ABSTRACT A lot has been written by many authors about new office technologies and how they have immensely affected secretarial performance. This study was therefore conducted to find out the secretary and the effect of new office technologies on record keeping management in institute of management and technology, in Enugu. As a result of this, the research question was formulated as follows: - a)Do the working environment of practicing secretaries have each of the new office equipment? b)Ar...
ABSTRACT This study focused on “modern office equipment and their contributions to the success of a business organization (a case study o f NNPC Enugu) to achieve this purpose some research questions were raised and a review of the related literature was made. The survey research design was adopted in this study. The population of the study includes workers and management of NNPC Enugu depot. A sample of 150 respondents and random sampling technique was used in selecting the workers in a ...
ABSTRACT The major purpose of this research is to find out the causes of conflict between Secretaries and Bosses in Anambra State owned Establishments. The population of the study consists of 58 Secretaries in Anambra State Owned Companies. The sample for the study was the total population of the Secretaries which is 58. Three research questions were formulated which guided the study. Nine (9) items structured questionnaire was developed validated and tested for its reliability. The percentag...
INTRODUCTION An office cannot effectively function without a secretary. A secretary is very important in every organization. Secretary is the pillar of every organization. The objectives of an organization can hardly be achieved if a secretary is not employed. The success or failure of any organization depends on the secretary. The impression the secretary creates influence the attitude of the public towards the organization. Every secretary must be able to handle office equipment such as typ...
ABSTRACT The contribution of the Business Establishment to the economic development of any nation cannot be over emphasized. Computer has also contributed greatly to ease the functions performed by this industries to meet its economic obligations to the nation. The computer as a very necessary tool has not been adopted by all business establishments. So many establishments, on the other hand, have able seen it as a means of improving business transactions and keeping necessary data on custome...