Influence of personality on organizational citizenship behaviour (OCB)

ABSTRACT

The study is aimed at examining how the big-five personality traits influence Organizational Citizenship Behaviour. This emanated from the series of speculations as to whether or not Organizational Citizenship Behaviour are been influence by individuals personality in Nigeria. The number of participants used for this study were 100 consisting of 66 males and 34 females. Using the big five inventory (BFI) and the organizational citizenship behavior scale, five hypotheses (there would be significant relationship between; 1) extraversion, a personality construct and OCB, 2) conscientiousness, a personality construct and OCB, 3) agreeableness a personality construct and OCB, 4 neurotism a personality construct and OCB, 5) openness to experience a personality construct and OCB) were tested using the correlational design. Results indicated that there was a positive relationship between extraversion and OCB; r = 0.393, P= 0.000, there was a positive relationship between conscientiousness and OCB; r = 0.475, P= 0.30, there was a strong positive relationship between agreeableness and OCB; r = 0.778, P= 0.00, there was no significant relationship between neurotism, and OCB; r = 0.116, P= 0.670, and there was a significant relationship between openness to experience and OCB; r = 0.019, P= 0.575. Lastly, it was noted that certain factors limited this study among which are the insufficiency in data and research in the area of OCB and personality traits, participants may not have given accurate information about their self and financial constraint and time factor was also another limiting factor for the researcher.

TABLE OF CONTENT

TITLE PAGE----------I

APPROVAL PAGE---------II

CERTIFICATION---------III

DEDICATION---------IV

ACKNOWLEDGEMENT--------V

TABLE OF CONTENT--------VII

ABTRACT----------IX

CHAPTER ONE

INTRODUCTION

1.1BACKGROUND OF THE STUDY-----1

1.2STATEMEMT OF THE PROBLEM-----7

1.3OBJECTIVES OF THE STUDY-----8

1.4SIGNIFICANCE OF THE STUDY-----9

1.5OPERATIONAL DEFINITION OF TERMS----9

1.5.1Personality--------9

1.5.2Organizational Citizenship Behaviour (OCB)---10

1.6THEORETICAL REVIEW------12

1.6.1 Theories of Personality-----12

1.6.2Theories of Organizational citizenship Behavior--13

CHAPTER TWO

LITERATURE REVIEW

2.1ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB)--16

2.2PERSONALITY-------20

2.3PERSONALITY AND ORGANIZATIONAL CITIZENSHIP 

BEHAVIOUR--------22

2.4EMPIRICAL REVIEW------26

2.4.1Psychological Ownership and Organizational Citizenship Behaviour 

(OCB)---------26

2.4.2Organizational Trust and Organizational Citizenship Behaviour--34

2.5SUMMARY OF LITERATURE REVIEW----40 

2.6CRITIQUE OF LITERATURE-----41

2.7RESEARCH HYPOTHESES------42

CHAPTER THREE

METHODOLOGY

3.0INTRODUCTION-------43

3.1PARTICIPANT-------43

3.2RESEARCH DESIGN------44

3.3INSTRUMENTS-------44

3.3.1The Big five Personality Inventory (BFI)---45

3.3.2 Organizational citizenship behavior (OCB)---45

3.4PROCEDURE--------46

3.5METHOD OF DATA ANALYSIS-----46

CHAPTER FOUR

RESULTS AND DISCUSSION

4.1RESULT--------47

4.1.1Descriptive Statistics------47

4.2INFERENTIAL STATISTICS RESULTS----48

CHAPTER FIVE

DISCUSSION, CONCLUSIONS, LIMITATIONS AND RECOMMENDATIONS

5.1INTRODUCTION-------53

5.2DISCUSSION--------53

5.3CONCLUSION-------55

5.4LIMITATION OF THE STUDY-----55

REFERENCE--------56

APPENDIX A--------61

APPENDIX B--------64

ABSTRACT

The study is aimed at examining how the big-five personality traits influence Organizational Citizenship Behaviour. This emanated from the series of speculations as to whether or not Organizational Citizenship Behaviour are been influence by individuals personality in Nigeria. The number of participants used for this study were 100 consisting of 66 males and 34 females. Using the big five inventory (BFI) and the organizational citizenship behavior scale, five hypotheses (there would be significant relationship between; 1) extraversion, a personality construct and OCB, 2) conscientiousness, a personality construct and OCB, 3) agreeableness a personality construct and OCB, 4 neurotism a personality construct and OCB, 5) openness to experience a personality construct and OCB) were tested using the correlational design. Results indicated that there was a positive relationship between extraversion and OCB; r = 0.393, P= 0.000, there was a positive relationship between conscientiousness and OCB; r = 0.475, P= 0.30, there was a strong positive relationship between agreeableness and OCB; r = 0.778, P= 0.00, there was no significant relationship between neurotism, and OCB; r = 0.116, P= 0.670, and there was a significant relationship between openness to experience and OCB; r = 0.019, P= 0.575. Lastly, it was noted that certain factors limited this study among which are the insufficiency in data and research in the area of OCB and personality traits, participants may not have given accurate information about their self and financial constraint and time factor was also another limiting factor for the researcher.