Investigation into the impacts of management’s non-implementation of audit recommendations to risks: case of national social security authority (NSSA)

ABSTRACT

The collapse of two local banks namely Capital and Interfin which lead to NSSA losing out

significant volumes of money has probed a lot of questions to the entity’s major shareholders.

The most frequently asked question was whether management is giving adequate attention to

audit recommendations. This initiated the researcher to conduct a research to investigate the

impacts of management’s non-implementation of audit recommendations to risks. The study

prompted answers on sub-research questions of the research with the aim to highlight the reason

and effects of non-implementation of recommendations and highlight ways to get action on

recommendations. The study sample composed of directors, accounts clerks, accountants,

bookkeepers and administration staffs. Research instruments considered for the purposes of this

research are questionnaires which had 86% response rate and interviews which yielded 68%

response rate. Data accumulated was analysed and presented through graphs, tables and pie

charts and rational conclusions were drawn from this. Upon analysis of the accumulated data, the

results of the study audit recommendations are not being given adequate attention and because of

this the entity is at high overall business risk. The recommendations forwarded by the researcher

are envisaged to lead to effective implementation of recommendations at National Social

Security Authority.

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