Local Council Management And Performance In Social Service Delivery In Bwambara Sub County

ABSTRACT

Local Governance is one of the most agitated for developments in modern public

administration worldwide. After its inception in Britain in the 1 770s, the system has attracted

international attention and more applicable in democratically flowing economies. This Research

Report attempted to analyze the element of Local council management and its effect on service

delivery in sectors like health and education. The study therefore managed to come up with

various results as provided for in the questionnaires by the respondents. The study was based on

the following objectives (1) to determine the level of Local council management in the area

under study (2) to determine the level of service delivery and (3) to find whether there is a

relationship between Local council management and service delivery. The study was based on

the Systems Theory presented by Peter Senge (1994) which reveals that the performance of

front-line employees is influenced by human resources and finance policies coupled with other

skills and developments. A descriptive survey design was employed in the study which descried

the different variables in the study. A research sample size of 81 was used selected using a

random sampling technique. Chapter four presented the finding of the study revealing that Local

Council management is at play in Bwambara Sub County but needs more planning. The study on

this variable indicated a mean of 2.47 interpreted as high. On the second objective the study

indicates that service delivery was improving with a mean 2.73 interpreted as high. Basing on the

rankings, the study showed there is need for improvement in managing local council finances to

provide services to the people. The study indicated a relationship between Local Council

Management and Service Delivery at a level of significance that was less than 0.05. The study

provided various recommendations to different stake holders like Government, Local leaders and

NGOs. To government of Uganda, the study recommended ensuring greater community

sensitization about the Decentralization programme that will enhance community empowerment.

Government also to play a key role in proper adequate & timely financing of programes. Government also should ensure co-ordination, improve on accountability, policies should be good and favorable to the Decentralization policy.