Management Information System and Organizational Performance at PHCN Project

ABSTRACT

This research study was undertaken to examine the impact of management information system on the performance of PHCN, Sokoto. The study focused on key management staff of the organization. The study identifies certain problems hindering the effective performance of PHCN, Sokoto and links it to either lack of MIS or its poor implementation, and by so identified the variables for the study as dependent and independent variables. The independent variables were the extent of practice and implementation of MIS, and the dependent variable was profitability and growth. Primary data method of data collection was engaged through the use of questionnaires. The researcher made use descriptive techniques such as frequencies, percentages, and Pearson correlation was used to analyse the variables and test the hypothesis of the study. The finding of the revealed that there is a strong positive relationship between Management Information System practice and the growth and profitability of PHCN, Sokoto. The study recommended that PHCN and other related firms should develop and acquire appropriate and suitable computer software and program to enhance further growth and expansion. In the same vein, skilful and experienced IT workers should be employed to manage the IT department of the company.

Key words: Data base, Management Information System (MIS), Performance Measure, Systems

TABLE OF CONTENT

Title Page

Approval Page -          -           -           -           -           -           -           -           -           i

Declaration      -           -           -           -           -           -           -           -           -           ii

Dedication      -           -           -           -           -           -           -           -           -           iii

Acknowledgement      -           -           -           -           -           -           -           -           iv

Abstract                      -           -           -           -           -           -           -           -           v

List of Tables

List of Figures

 

TABLE OF CONTENT

CHAPTER ONE

1.1       Background of the Study       -           -           -           -           -           -           1         

1.2       Statement of the problem       -           -           -           -           -           -           2

1.3       Research Questions     -           -           -           -           -           -           -           2

1.4       Objective of the study            -           -           -           -           -           -           -           3

1.5       Research Hypothesis   -           -           -           -           -           -           -           3

1.6       Significance of the Study       -           -           -           -           -           -           3

1.7       Scope of the study      -           -           -           -           -           -           -           3

1.8       Definition of terms -   -           -           -           -           -           -           -           4

 

CHAPTER TWO

LITERATURE REVIEW

2.1       Conceptual Framework of the Study -           -           -           -           -           5

2.1.1    The Concept of Management Information System    -           -           -           6

2.1.2    Components of a good Management Information System     -           -           7

2.1.3    Management information system and firm performance -      -           -           8

2.1.4    Types of Management Information Systems  -           -           -           -           12

2.1.5    Challenges and Limitations of MIS in Nigeria           -           -           -           15

2.2       Theoretical Framework of the Study  -           -           -           -           -           16

2.3       Empirical Review of Previous Studies           -           -           -           -           17

2.4       Existing Gap for the Study     -           -           -           -           -           -           18

 

CHAPTER THREE

RESEARCH METHODOLOGY

3.1       Research Design         -           -           -           -           -           -           -           20

3.2       Source of Data            -           -           -           -           -           -           -           -           20

3.3       Method of data collection      -           -           -           -           -           -           20

3.4       Population of the study          -           -           -           -           -           -           20

3.5       Sampling Technique    -           -           -                       -           -           -           21

3.6       Sample Size     -           -           -           -           -           -           -           -           21

3.7       Methods of Data Analysis      -           -           -           -           -           -           21

3.8       Variables for the study           -           -           -           -           -           -           21

3.9       Validity and reliability of research instrument           -           -           -           22

 

CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS

4.1       Data Presentation and Analysis          -           -           -           -           -           23

4.2       Test of Hypothesis      -           -           -           -           -           -           -           35

4.3       Result of Findings      -           -           -           -           -           -           -           38

 

CHAPTER FIVE

Summary, Conclusion and Recommendation

5.1       Summary                     -           -           -           -           -           -           -           49

5.2       Conclusions     -           -           -           -           -           -           -           -           49

5.3       Recommendations      -           -           -           -           -           -           -           50

5.4       Suggestion for further studies                        -           -           -           -           -           51

Bibliography   -           -           -           -           -           -           -           -           -      52-55

Appendix 1     -           -           -           -           -           -           -           -           -           56

Appendix 2     -           -           -           -           -           -           -           -           -      57-60