Modern office technology and the secretary’s productivity in private business organisations

The functions and effectiveness of the secretary in every business organization depends on the

availability of office technologies as well as the skills and competencies of the secretary. Modern

business organisations have come to appreciate the role and importance of the secretary as well as the

need to providing the needed and necessary office machines and equipment for the efficacy of the

secretarial functions. The study covered 40 randomly selected modern business organisations within Port-

Harcourt, Nigeria and it’s environ. 40 secretaries were used for the study. 3 instruments namely the modern office

technology availability (MOTA), modern office technology and secretary’s usage (MOTSU) and modern

office technology and secretary’s productivity (MOTSP) were developed and used for the study. Mean

and Chi-square were used to analyse the data collected. The findings of the study revealed the

availability of modern office technological gadgets in private business organizations, their use by

secretaries cause increase in productivity. Amongst others, it was recommended that private business

organizations should procure as many modern office technological gadgets as are available in the

market to ease the job of secretaries to enable them increase their productivity.

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