THE IMPACT OF JOB SATISFACTION ON EMPLOYEE PERFORMANCE IN GOVERNMENT OWNED ENTERPRISES

ABSTRACT

The topic of this project report on the Impact of Job Satisfaction on employee performance  in  Government  Owned  Enterprises  (GOE’s).    There  was  a  time when it was considered sound economic policy for government to establish and invest  in  corporation  and  enterprises.    It  was  then  agreed  that  government owned enterprises were better for stimulating and accelerating natural economic development  rather  than  private  initiative.  This  research  therefore  aimed  at investigating,  identifying,  analysis  and  presenting  research  findings  on  the Impact  of  Job  Satisfaction  on  employee  performance.  To  achieve  the  above aims,  research  hypothesis  were  formulated  to  that  whether  promotion  has  no impact  on  job  satisfaction,  there  is  no  relationship  between  salary  and  job satisfaction and conducive environment does not contribute to job satisfaction in government  owned  enterprises.  The  researcher  made  use  of  research questionnaire, which were designed and distributed to staff of these government owned enterprises. The method of analysis is the use of tables, percentage and chi-square.  The major finding of the research is that promotion has a significant relationship  with  job  satisfaction, there is relationship between  salary and  job satisfaction  and  conductive  environment  contribute  to  job  satisfaction  among employee in government owned enterprises. In view of the above findings the study  recommended  that:  1.Government  owned  enterprises  should  see increase/prompt payment as a motivation factor, that can increase productivity in the organization. 2. Government should use employee inputs as a criteria for promotion of workers, because most of these workers in government are idle. 3.  Government  should  make the  working environment conducive,  so  that  the workers,  can  see  their  working  environment  as  their  second  home.  4. Government owned enterprises should adopt management by objective in which employee should be part in decision making of the organization so that all hands will be on deck. 5.  The structure of the  organization should be  restructure so that  there  will  be  cordial  relationship  between  the  employees  and  employer. 6.Working  conditions  should  be  improved  and  sustainable  to  enhance performance. 7. Management should be sensitive to the difference in needs and values  among  the  employee.    Every  individual  is  unique  and  will  respond differently to attempts to motive him or her. 8. Management should be sensitive to  employees,  complaints about  low pay and unchallenging work.    Too often management  delude  them  into  thinking  that  employees dissatisfaction  can  be lessened by painting work area piping in music, giving out a few more words of praise, or giving people longer work breaks.

Title page

Certification

Dedication

Acknowledgement

Abstract

Table of content

CHAPTER ONE:    INTRODUCTION
1.1  Background of the Study               1
1.2  Statement of Problem                4
1.3  Objectives of the Study                6
1.4  Research Questions                7
1.5  Research Hypothesis                7
1.6  Significance of the Study               7
1.7  Scope and Limitation                8
1.8  Delimitations of the Study              9
1.9  Definition of Terms                9

CHAPTER TWO:   LITERATURE REVIEW
2.1  Motivation – Definition and Meaning           12
2.2  The Nature of Motivation              13
2.3  Types of Motivation                14 
2.4  Motivational Tools                 14
2.5  Theories of Motivation                15
2.6  Importance of Motivation              26
2.7  Management by Objective              27
2.8  Employee Satisfaction                32
2.9  Employee Performance and Satisfaction          37   
References

CHAPTER THREE:   RESEARCH METHODOLOGY
3.1  Introduction                   44
3.2  Research Design                  44
3.3  Sources of Date                  44
3.4  Instruments for Data Collection             45
3.5  Population of the Study                45
3.6  Pilot Survey                   45
3.7  Reliability and Validity of Data and Test Instruments      46
3.8  Data Treatment Techniques              46   
References                    48

CHAPTER FOUR:  PRESENTATION AND ANALYSIS OF DATA
4.1  Data Presentation                  49
4.2  Data Analysis                  50
4.3  Test of Hypothesis                 59   
References 

CHAPTER FIVE:  SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS
5.1  Summary of Findings                68
5.2  Conclusion                    69
5.3  Recommendations                 70   

References                    73   
Bibliography                  74   
Appendixes