PROBLEMS OF FILLING AND CORRESPONDENCE IN NIGERIAN INSTITUTIONS (A CASE STUDY OF I.M.T ENUGU)

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ABSTRACT

The aim of this project/research work is to find out the problems facing filling/correspondence in Institute of Management and Technology (IMT) Enugu and to give useful suggestions.

To obtain the necessary information for the research, the researcher used the questionnaire.

From the findings, it was discovered that the institution stand to loose valuable man hours, experience great delays in the execution of official duties if it takes a lot of time to find and retrieve files in offices.

It was also discovered in the study that the absence of a reliable filing/correspondence systems in the institution affect the efficiency of office operations.

Recommendations are made based on the findings of the study, because filing/correspondence form the core of activities in any institution, there is every need for these two tasks to be accorded due recognition and seen as a system that should be properly administered. Every institution should therefore ensure that due attention is paid to the maintenance and administration of filling/correspondence systems.

TABLE OF CONTENT

Title page

Approval page

Dedication

Acknowledgement

Abstract

Table of content

CHAPTER ONE

INTRODUCTION

1.1 Background of the study

1.2 Statement of the problem

1.3 Purpose of the study

1.4 Scope of the study

1.5 Research hypothesis

1.6 Significance of the study

1.7 Delimitation of the study

1.8 Definition of terms

CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.1 The concepts: filing/correspondence systems

2.2 Efficient filing/correspondence system

2.3 Problem of filing/correspondence systems

2.4 Summary of literature review

CHAPTER THREE

RESEARCH PROCEDURE

3.1 Population

3.2 Sample

3.3 Source of information

3.4 Instrument used

3.5 Distribution and collection of questionnaire

3.6 Method of data analysis

CHAPTER FOUR

Presentation and Analysis of Data

4.1 Analysis of data

CHAPTER FIVE

Recommendations and conclusions

5.1 Discussion of findings

5.2 Conclusion

5.3 Recommendation

5.4 Suggestion for further studies

5.5 Limitations

Bibliography

Appendix: sample of questionnaire

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PROBLEMS OF FILLING AND CORRESPONDENCE IN NIGERIAN INSTITUTIONS (A CASE STUDY OF I.M.T ENUGU)

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