ABSTRACT: This study investigated the
relationship which exists between Provost
grievance management strategies and Lecturers‟
effectiveness in Emmanuel Alayande College of
Education, Oyo, Oyo State, Nigeria. Descriptive
research of survey type was adopted. The
population of the study consisted of all the
academic staff in the whole of Emmanuel Alayande
College of Education, Oyo, Oyo State, Nigeria. Out
of the whole academic staff in the six
schools/departments (namely: school of Arts &
Social Sciences; School of Education; School of
Sciences, School of Languages; School of
Vocational & Technical Education and School of
Childhood & Primary Education Studies) in the
College, 30 respondents (male and female
Lecturers) were proportionally selected. The study
used „Provost Grievance Management Strategies
Questionnaire‟ (PGMSQ) and „Lecturers‟
Effectiveness Questionnaire‟ (LEQ) to collect
information from the respondents on grievance
management strategy and Lecturers‟ effectiveness
in Emmanuel Alayande College of Education, Oyo,
Oyo State, Nigeria and was validated by experts in
the field of Educational Management and tested for
reliability. The instrument was found reliableusing
Pearson Product Moment Correlation Co-efficient
(r) statistics. A correlation co-efficient of 0.77 was
obtained using test re-test method. The researchers
distributed the questionnaires and collected on the
spot to avoid misplacement of the questionnaire.
The coded data were analyzed using inferential
statistics of Pearson product-moment correlation
statistics at 0.05 level of significance and 28
degrees of freedom.The findings revealed that,
provost shows high concern for self as well as
others involved in grievance and thus improve
Lecturers‟ effectiveness in the College, provost that
shows low concern for self, high concern for others
and generosity in dealing with grievance to some
extent can improve the Lecturers‟ effectiveness in
the College, provost that shows moderate concern
for self and others and exercise give and take
measure to reach acceptable decision can facilitate
Lecturers‟ effectiveness in the College, provost that
shows high concern for self and others and stands
on his/her right during grievance can improve
Lecturers‟ effectiveness in the College, and provost
that shows low concern for self and others and
finds better time for those involve in grievance will
improve and encourage Lecturers‟ effectiveness in
the College.Based on the findings of this study, it
was recommended among others that the Provost in
all Colleges of Education in the Country should be
knowledgeable enough to understand all the
grievance management strategies as the situation
will dictate which strategy is to be used during
grievance, since the result of this finding does not
see one strategy to be better than others, and that
Provost should always deem it fit to adequately and
effectively utilize the integrating, obliging,
compromising, dominating and avoiding grievance
management strategies, since they go a long way in
achieving Lecturers‟ effectiveness in the College.
KEYWORDS: Grievance, Grievance Management
strategies, and Lecturers‟ Effectiveness
Nurudeen, A. (2020). Provost Grievance Management Strategies and Lecturers Effectiveness in Emmanuel Alayande College of Education, Oyo, Oyo State, Nigeria.. Afribary. Retrieved from https://tracking.afribary.com/works/provost-grievance-management-strategies-and-lecturers-effectiveness-in-emmanuel-alayande-college-of-education-oyo-oyo-state-nigeria
Nurudeen, Azeez "Provost Grievance Management Strategies and Lecturers Effectiveness in Emmanuel Alayande College of Education, Oyo, Oyo State, Nigeria." Afribary. Afribary, 18 Nov. 2020, https://tracking.afribary.com/works/provost-grievance-management-strategies-and-lecturers-effectiveness-in-emmanuel-alayande-college-of-education-oyo-oyo-state-nigeria. Accessed 14 Nov. 2024.
Nurudeen, Azeez . "Provost Grievance Management Strategies and Lecturers Effectiveness in Emmanuel Alayande College of Education, Oyo, Oyo State, Nigeria.". Afribary, Afribary, 18 Nov. 2020. Web. 14 Nov. 2024. < https://tracking.afribary.com/works/provost-grievance-management-strategies-and-lecturers-effectiveness-in-emmanuel-alayande-college-of-education-oyo-oyo-state-nigeria >.
Nurudeen, Azeez . "Provost Grievance Management Strategies and Lecturers Effectiveness in Emmanuel Alayande College of Education, Oyo, Oyo State, Nigeria." Afribary (2020). Accessed November 14, 2024. https://tracking.afribary.com/works/provost-grievance-management-strategies-and-lecturers-effectiveness-in-emmanuel-alayande-college-of-education-oyo-oyo-state-nigeria