Public Sector Administration and Community Service Provision in Mogadishu, Somali

ABSTRACT This study carried out an investigation on the role of public sector administration on community service provision in Mogadishu, Somalia. The objectives of the study were 1) to explore the process of public sector administration in Mogadishu, Somalia 2) to examine the success of community service provision in Mogadishu, Somalia and 3) to establish the relationship between public sector administration and community service provision in Mogadishu, Somalia. The study employed descriptive correlation study design which involved both quantitative and qualitative approaches. With regards to this method, the researcher used structured questionnaires containing three sections A, B and C. Section A dealt with profile of respondents, B dealt with the process of public sector administration and C dealt with community service provision. Out of a target population of 141, 104 respondents were identified as the sample size by use of the Slovene’s formula. Simple random sampling and purposive sampling techniques were used to identify the respondents to take part in the study. Analysis entailed frequencies, percentages, means, standard deviation, t statistic, ranks, charts and interpretations. Findings suggested that the process of public sector administration was poor and so was the community service provision. It was also established that there was a relationship between a relationship between public sector administration and community service provision which stood at 0J83 on the Pearson Correlation scale which was interpreted as positive and strong relationship. In terms of causality, public sector administration was also found to influence community service provision by an R2 coefficient of 0~613 which was interpreted as significant. The study suggests more budgetary allocations, more friendly public policies, reinforcement of public institutions and involvement of the public in policy formulations.

TABLE OF CONTENTS

DECLARATION B

ACKNOWLEDGMENT P1

TABLE OF CONTENTS.,..~..., ,.,....~.... ..,..~..v

LIST OF TABLES ~. ..........vm

LIST OF FIGURES .................... ....~... .~.....~ ....... ix

LIST OF EQUATIONS....~.. .~.. ..........~....•... .. ...~... .....•. ..~.....~...... x

LIST OF ACRONYMS.~.... ...~. ,~....,, ~......~xi

ABSTRACT ~ ,,.“.... XN

~,...~.. ......~.. .,,.,..., ..,.... ...,~..~ 1

1.1 BAcKGR0uND0FmESTuDY 1

1.2 STATEMENT0FTHE PROBLEM 4

1.3 PURP0sE0FTHESTuDY 5

1.4 OBJEdilvEs OFTHE STUDY 5

1.5 REsEARcH QuEsTIoNs 5

1.6 HYPOTHESIS 5

1.7 SCOPEOFTHESTUDY 5

1.8 SIGNIFIcANcE OF THE STUDY 6

1.9 ORGANIzATIoN OF THE THESIS 7

CHAPTER TWO .8

LITERATURE REVIEW,,..,,,, ,~ ..,.~, ...~ 8

2.0 INTRODUcTION 8

2.1 THEORETIcAL REVIEW 8

2.2 CoNcEPTUAL FRAMEwoRK 9

2.3 RELATED STUDIES 10

2.4 SUMMARYOFTHEGAPS 20

V

22

RESEARCH METHODOLGY ~22

3.0 INTRODUCTION 22

3.1 REsEARcH DEsIGN 22

3.2 REsEARcH POPULATION 22

3.3 SAMPLE SIZE 23

3,4 SAMPLING PROCEDURE 24

3.5 REsEARcH INSTRUMENTS 24

3.6 VALIDiTY AND RELIABILITY OF REsEARcH INSTRUMENTS 25

3.7 DATA GATHERING PRocEDUREs 26

3.8 DATA ANALYSIS 27

3.9 ETHICAL CONsIDERATIONS 28

3.10 LIMITATI0NS0FTHESTUDY 29

CHAPTER FOUR~...... .~,,, ....30

FINDINGS PRESENTATIONS AND ANALYSIS .. .~.,...,,,,,,,,,,.,.,, .,~., ....~,,_30

4.0 INTRODUCTION 30

4.1 DEMOGRAPHIC CHARACTERISTICS OF RESPONDENTS 30

4.2 PUBLIC SECTOR ADMINISTRATIoN PROCESS IN M0GADISHU 34

4.3 CoMM UNm’ SERVICE PROVISION 37

4.4 RELATIONSHIPS BETWEEN PUBUC SECTOR ADMINISTRATION AND CoMMUNITY SERVICE

PROVISION 41

CHAPTER FIVE ,,, ,, ,,,•45

DISCUSSIONS, CONCLUSIONS AND RECOMMEDATIONS 45

5.0 INTRoDUctioN 45

5.1 DISCUSSION OF FINDINGS 45

5.2 CONCLUSIONS

5.3 RECOMMENDATIONS

5.4 AREAs FOR FURTHER RESEARCH 53

REFERENCES ~ ,,,.,,.., .“...,,“,,,, ““54

APPENDIX~ ,,•,,~ 56

QUEST~ONNA~RE FOR PUBUC SECTOR ADM~MSTRAT~ON 56

APPENDIIX H . .. ......... , ,., ..

QUESTIIONNAIRE FOR COMMUNfl’Y SERV~CE PROV~S~ON.. ,...~.,,,,, .................,