SOCIAL WORK PRACTISES AND SERVICES DELIVERY IN MUKONO MUNICIPALITY, CENTRAL UGANDA,

TABLE OF CONTENTS

DECLARATION

APPROVAL

ABSTRACT

~ONE~ 1

INTRODUCTION~ 1

1.0 Introduction 1

1.1 Back ground of the study 1

1.2 Statement of the problem 3

1.3 Purpose of the study 4

1. 4 General objective 4

1.4.1 Objectives of the study 4

1.5 Research Questions 4

1.6 Study scope

1.6.1 Geographical scope ~ ....

1.6.2 Content Scope 5

1.6.3 Time scope 5

1.7 Significance of the study

CHAPTER TWO ~ 6

LITEI~1~URE REVIE~IV~ a 6

2.0 Introduction 6

2.1 Challenges of social work practices in Uganda 6

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2.2 Contributions of social work practices on service delivery~9

2.3 Measures for improving social work practices~ 13

C~IAP1~ER 1I~II~EE~ 18

M~ 18

3.0 Introduction 18

3.1 Research design~ 18

3.2 Study population~ 18

3.2.1 Sample size 18

3.2.2 Sampling procedure 19

3.3 Data collection instruments 19

3.3.1 Questionnaire

3.3.2 Interviews 20

3.4 Sources of data 20

3.4.1 Primary data 20

3.4.2 Secondary data 20

3.5 Research procedure 20

3.6, Data Processing 21

3.7 Data presentation and analysis 21

3.8 Validity and reliability of Data 21

3.9 Limitations to the study 21

3.10 Ethical consideration 22

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ABSTRACT The study aimed at assessing social work practices and services delivery in Mukono

municipality, central Uganda, It was based on the following objectives which induded to

examine the challenges encountered In social work practices In Mukono municipality, to

establIsh the contributIons of social work practices to service delivery in Mukono

municipality, to explore the strategies that can be attained to enhance social work

practices for service delivery. The study will consider a combination of both descriptive

and case study design invoMng qualitative and quantitative approaches from primary

and secondary sources of data, to make valid condusions. The study will be cross

sectionai research design in that, the data will be collected from many categories of

respondents and at different times. The study used a study population of 70 which

Include respondents selected from the district services department (10), local leaders

40, selected service providers (20) requested to gather information from the

respondents. A sample size of 60 respondents was selected to participate in the study.

The study made the followIng conclusions majority of the respondents said that Social

work practices at Community organization level entails bringing people together to deal

with shared problems and to increase their say about decisions that affect their lives

was the major contributions of social work practices to service delivery In Mukono

municipality, majority of the respondents said that Increased interactions across

nations, races or ethniclties, religions, and cultures was the major challenges

encountered In social work practices in Mukono municipality. The study made the

following recommendations, Social work is one of the helping professions. It Is a special

kind of helping activity and some of the distinguishing elements of professIonal helping

are: Help Is provided within the context of a formal organization. An organization called

the a Social Agency is set up for the purpose of providing a specific range of services to

specific categories of people according to some specific rules and procedures using

some recognIzed body of knowledge and sidlls. This is why a person employed to

render help in such formal organizations must be specially trained. The people whom

the organization is established to serve receive the service as a right