Telecommunication Services and Economic Development in Mogadishu Somalia

88 PAGES (16670 WORDS) Business Administration Thesis

ABSTRACT Since destruction of Somali central government in 1991, a number of telecommunication companies have been established to provide telecommunication services in Mogadishu Somalia that there is no significant studies have been done to determine the contribution of telecommunication services on the economic development in Mogadishu Somalia. Therefore, the study was conducted to examine the relationship between telecommunication service and economic development in Mogadishu Somalia. The instrument for the data collection was a questionnaire. It had a sample size of 109 respondents from employees selected from the population of 150. Stratified proportionate and systematic sampling were used to select the sample size, hence both descriptive statistic and Pearson’s Linear Correlation Coefficient (PLCC) tools were used~ The study established that there was a significantly positive relationship between telecommunication services and economic development. The findings in this research revealed that telecommunication services have a significant effect on economic development. The study Concluded based on the finding which is in conformity with research objectives and questions. The results obtained in this study shows that there was a significant positive relationship between telecommunication service and economic development. The study recommended that the management of telecommunication companies in Mogadishu should ensure their services to reach all areas of Somalia,


TABLE OF CONTENTS

Chapter Page

One THE PROBLEM AND ITS SCOPE 1

Background of the Study 1

Statement of the Problem 5

Purpose of the Study 5

Research Objectives 6

Research Questions 6

Scope of the study 6

Significance of the Study 7

Operational Definitions of Key Terms 8

Schema of The study 9

Two REVIEW OF RELATED LITERATURE 10

Introduction 10

Theoretical Perspectives 10

Related Studies 11

Economic development 11

Telecommunication Services 13

Internet services and Economic development 14

Landline phone services and Economic development 18

Mobile phone services and Economic development 20

Mobile money services and Economic development 23

Three METHODOLOGY 26

Research Design 26

Research Population 26

Sample Size 27

Sampling Procedure 27

Research Instruments 28

Validity and Reliability of the Instrument 28

Data Gathering Procedures 29

Data Analysis 30

Ethical Considerations 31

Limitations of the Study 31

Four PRESENTATION, ANALYSIS AND INTERPRETATION 32

OF DATA

Introduction 32

Description of the Respondents 32

Description of the dependent Variables 36

Description of the Impendent Variables 42

Testing of Relationships between Variables 48

Five FINDINGS, CONCLUSIONS, RECOMMENDATIONS 56

Findings 56

Conclusions 58

Recommendations 60

Suggestion for further research 63

References 64

Appendices 68

Appendix I Transmit±al Letter 68

Appendix II Informed consent litter 69

Appendix III Research Instrument 70

Researcher’s Curriculum Vitae 75