THE CHALLENGES AND PROSPECTS OF SECRETARIAL PROFESSION IN THIS MODERN TECHNOLOGICAL ERA (A CASE STUDY OF SELECTED ESTABLISHMENTS IN ENUGU STATE)

ABSTRACT   

High productivity is the pursuit if every public corporation. To allow for this, it is therefore necessary that the organization should tackle all the problems that could hinder the objective, purpose, growth and target for which the organization was established. This project therefore, is undertaken to give actual

background on the problems that affect secretaries on their jobs, their prospects, the need to tackle these problems and the effect of these

problems on secretarial productivity. According to the study, these problems could lead to under utilization of secretaries, dissatisfaction with their jobs and lower productivity. Using observation, interview and questionnaire methods, it was found out that the secretaries were

also affected with poor promotional morale, lack of adequate motivation,lack of modern equipment and poor conditions of employment compared

with their counterparts.  Also discussed were the prospects of secretaries in public corporations. The major findings was that there is

poor promotional prospect in the secretarial profession. However, the appraisal of secretarial profession should be advocated because it will

avail the organization the opportunity of proper utilization of the secretaries. The secretaries will be willing to put in their best on the

job thereby enhancing productivity.




TABLE OF CONTENTS

Title page                                    ii
Approval page                                iii
Dedication                                iv
Acknowledgement                            v
Table of contents                            vi
Abstract                                     ix

CHAPTER ONE
1.0    Introduction                            1
1.1    Background of the Study                    1
1.2    Statement of the Study                    8
1.3    Purpose of the Study                    10
1.4    Significance of the Study                    11
1.5    Research Questions                        11
Reference                               


CHAPTER TWO
2.0    Review of Literature                        14
2.1    Introduction                            14
2.2    The Problems of Nigeria Secretaries        15
2.3    Prospects of Nigerian Secretaries            19
2.4    The Current Problems and Prospects
of Secretaries in Public Corporations        22
2.5    Summary of Related Literature             38
Reference                               

CHAPTER THREE
3.1    Introduction                            43
3.2    Research Design                        43
3.3    Population of the Study                    43
3.4    Sample and Sampling Technique            44
3.5    Sources of Data                        44
3.6    Questionnaire Design and allocation        46
3.7    Method of Data Collection                 46
3.8    Method of Data Analysis                    47

CHAPTER FOUR
4.0    Presentation and Analysis of Data            48
4.1    Introduction                            48
4.2    Data Analysis                            48   

CHAPTER FIVE
5.0    Summary of Findings, Recommendations
 and Conclusions                        58
5.1    Discussion of Findings                    58
5.2    Summary of findings                    61
5.3    Conclusions                            63
5.4    Recommendations                        63
5.5    Limitations of the Study                    68
5.6    Suggestions for Further Studies            68
References                           
Appendix