THE EFFECT OFFICE ENVIRONMENT ON THE MORAL AND PRODUCTIVITY OF SECRETARIES IN BUSINESS ORGANIZATIONS IN ENUGU NORTH LOCAL GOVERNMENT AREA ENUGU STATE (A CASE STUDY OF PZ COMPANY PLC AND N

Overview
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ABSTRACT

A lot of employees think that their secretaries are not producing as much as they should. That they are not working up to maximum capacity where as there is room for improvement in their job performance. In order for any organization to achieve its basic objectives, it must lay strong emphasis on the way it observes the environmental factors that affect their organizations as a whole and that of the secretary in particular.

Efficient performance is contingent upon the proper match between he secretary and the job on the other hand and the environmental factors or physical conditions affecting her performance on the other hand. In this research work, attempt were made to identify and analyze the good physical factors influencing secretary’s job performance. The project is divided into five chapters. Chapter one covered the general introduction, statement of problem, working hypothesis, purpose of the study scope of the study, and determination. Chapter two death with the review of related literature. To defined what is meant by good physical conditions in an office and the scope of the good physical condition that were effect expected to be seen in an office environment and the effect on the secretary’s productivity.

Chapter three deals with research methodology used in obtaining the relevant data to the study. It also highlighted the sample size and the research design, the administration and development of research instrument. It highlighted the type of statistical analysis method used in analyzing the data collected as well as the validation instruments.

Chapter four deals with the findings, interpretation, analysis of data collected as ell as the testing of hypothesis. He data were analyzed using the percentage method only. The study was concluded with chapter five which included summary to findings, conclusion and recommendations, limitations.

TABLE OF CONTENT

Title page i

Approval page ii

Dedication iii

Acknowledgmentiv

Abstract vi

Table of contentsviii

CHAPTER ONE

Introduction1

1.1Background of the study1

1.2Objective of the study 4

1.3Statement of the study 5

1.4Scope of the study 6

1.5Delimitation of the study7

1.6Significance of the study8

1.7Research Questions9

1.8Definition 10

CHAPTER TWO

Review of related literature 13

2.1Light15

2.2Heating 21

2.3Ventilation 22

2.4Noise proof / control 24

2.5Music conditioning30

2.6Safety measures 35

2.7Office space37

CHAPTER THREE

3.1Research Methodology 41

3.2Area of study 41

3.3Population 41

3.4Sources of data 42

3.5Method of investigation 42

3.6Method analysis 43

CHAPTER FOUR

Presentation of Data 44

CHAPTER FIVE

5.1Findings 56

5.2Conclusions 57

5.3Recommendation58

5.4Limitation 59

Bibliography 60

Appendix63

Questionnaire64

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THE EFFECT OFFICE ENVIRONMENT ON THE MORAL AND PRODUCTIVITY OF SECRETARIES IN BUSINESS ORGANIZATIONS IN ENUGU NORTH LOCAL GOVERNMENT AREA ENUGU STATE (A CASE STUDY OF PZ COMPANY PLC AND N

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