The Impact of Employees' Motivation on An Organis Ation"s Performance: A case of Kabarole Research and Resource (Krc) In Fortportal Town.

ABSTRACT The study was meant to establish the effects of employee's motivation on an organization performance; with Kabarole research and resource center as the case study. The study adopted empirical and analytical motivation techniques. Analytical techniques were used to analyze and separate data in all forms. The findings show that inadequate motivation has negative effect on employee performance. The findings also depict that money; participation and good communication have an effect on employee performance. Such an approach is long-term management vision and leads to performance-oriented employee fraternity which is core to the attainment of organizational goals. 

Table of Contents 

DECLARATION .............................................................................................................................. i 

APPROVAL ................................................................................................................................... ii 

DEDICATION ............................................................................................................................... iii 

ACKNOWLEDGEMENT ............................................................................................................. iv 

ABSTRACT .................................................................................................................................... v 

TABLE OF CONTENTS ............................................................................................................... vi 

LIST OFT ABLES ......................................................................................................................... ix 

CHAPTERONE ............................................................................................................................. l 

1.0 INTRODUCTION .................................................................................................................... 1 

1. 1 BACKGROUND OF THE STUDY: ........................................................................................ 1 

1.2 STATEMENT OF THE PROBLEM ................................................................... ,,. ................... 2 

1.3 THE PURPOSE OF THE STUDY ........................................................................................... 3 

1.4 THE OBJECTIVES OF THE STUDY ..................................................................................... 3 

1.4.1 General objectives .................................................................................................................. 3 

1.4.2 Specific objectives ................................................................................................................. 3 

1.5 RESEARCH QUESTIONS ...................................................................................................... 3 

1.6 SCOPE OF THE STUDY ...................................................................................................... 4 

1.7 CONCEPTUAL FRAME WORK ............................................................................................ 5 

1.8 SIGNIFICANCE OF THE STUDY .......................................................................................... 6 

CHAPTER TWO ............................................................................................................................ 7 

2.0 LITERATURE REVIEW ......................................................................................................... 7 

2.1 INTRODUCTION .................................................................................................................... 7 

2.2 DEFINATION OF MOTIV ATON ........................................................................................... 7 

2.3 TYPES OF MOTIVATION ...................................................................................................... 8 

2.4 THEORIES OF MOTIVATION ............................................................................................... 8 

2.4.1 Maslow's Hierarchy of needs ................................................................................................ 9 

2.4.2 HERZBERG'S TWO FACTOR THEORY ......................................................................... 10 

2.4.3ACHIEVEMENT-POWER-AFFILIATON-THEORY ........................................................ 11 

2.4.4 THE ERG THEORY ............................................................................................................ 11 

THE PROCESS THEORIES ..................................................................................... :· .................. 13 

2.4.5 Vroom's expectancy-Valence theory ................................................................................... 13 

2.4.6 Goal setting theory: .............................................................................................................. 14 

2.4. 7 Equity theory ........................................................................................................................ 14 

2.4.8 Reinforcement theory ........................................................................................................... 14 

2.5 MOTIVATIONAL TECHNIQUES ........................................................................................ 15 

2.5.1 Money . ................................................................................................................................. 15 

2.5.2 Participation ......................................................................................................................... 17 

2.5.3 Recognize achievement ....................................................................................................... 18 

2.5.4 Improving communication ................................................................................................... 18 

2.5.5 Preventing demotivation ...................................................................................................... 18 

Vl 

2.5.6 Creating a winning culture ................................................................................................... 19 

2.6 ORGANIZATIONAL PERFORMANCE ............................................................................ 19 

2.6.1 DEFINITION OF PERFORMANCE ................................................................................... 19 

2.6.2 FACTORS AFFECTING ORGANIZATIONAL PERFORMANCE ............... .''. ................. 20 

2.6.2.1 Training ............................................................................................................................. 20 

2.6.2.2 Team work ......................................................................................................................... 21 

2. 7 RELATIONSHIP BETWEEN MOTIVATION AND ORGANIZATIONAL 

PERFORMANCE .......................................................................................................................... 21 

CHAPTER THREE ....................................................................................................................... 23 

3.0 METHODOLOGY .................................................................................................................. 23 

3.1 INTRODUCTION ................................................................................................................... 23 

3.2 RESEARCH DESIGN ............................................................................................................. 23 

3.3 Research population ................................................................................................................ 23 

3.4 Sampling method ..................................................................................................................... 23 

3.4.1 Sampling size ........................................................................................................................ 23 

3.4.2 Sampling technique .............................................................................................................. 24 

3.5 Sources of data ......................................................................................................................... 25 

3.5.1 Primary data .......................................................................................................................... 25 

3.5.2 Secondary data ...................................................................................................................... 25 

3.6 Data collection instruments ..................................................................................................... 25 

3.6.1 Questionnaires ...................................................................................................................... 25 

3.6.2 Interviews ............................................................................................................................. 26 

3.6.3 Observation ........................................................................................................ .': ................. 26 

3.6.4 Tabulation ............................................................................................................................. 26 

3.7 Data processing, analysis, types and presentation ................................................................... 26 

3.7.1 Data processing ..................................................................................................................... 26 

3.7.2 Data analysis ......................................................................................................................... 27 

3.7.3 Ethical consideration . ........................................................................................................... 27 

3.7.4 Conclusion . ........................................................................................................................... 27 

CHAPTER FOUR ......................................................................................................................... 28 

4.0 PRESENTATION OF FINDINGS .......................................................................................... 28 

4.1 Introduction ............................................................................................................................. 28 

4.2 General information of respondents ........................................................................................ 28 

4.2.1 Age of the respondents ......................................................................................................... 28 

4.2.2 Gender of the Respondents ............................................................................................. 29 

4.2.3 Marital status of the Respondents .................................................................................. 29 

4.2.4 Educational level of Respondents ..................................................................................... 31 

4.3 Department of the Respondents ............................................................................................... 32 

4.4 Motivation strategies and employee performance ................................................................... 33 

4.5 Working environment, motivation and work performance ..................................................... 36 

4.8 PROBLEMS ENCOUNTERED .............................................................................................. 41 

CHAPTER FIVE ........................................................................................................................... 42 

5.0 SUMMARY, CONCLUSION, RECOMMENDATION AND AREAS OF FURTHER 

RESEARCH .................................................................................................................................. 42 

5.1 Introduction ............................................................................................................................. 42 

5.2 SUMMARY OF FINDINGS ................................................................................................... 42 

5.2.1 Motivation strategies and employee performance ............................................................... .42 

5.2.2 Extent to which rewards and incentives motivate employees ............................................. .42 

5.3 Conclusions ............................................................................................................................. 42 

5.4 RECOMMENDATIONS ................................................................................. ...... ': ................. 44 

5.5 OTHER AREAS OF FURTHER STUDY. ............................................................................ .45 

REFERENCES .............................................................................................................................. 46 

APPENDIX A ................................................................................................................................ 48 

INSTRUMENTS FOR DATA COLLECTION ........................................................................... .48 

I. I-Questionnaires ......................................................................................................................... 48 

Appendix B: Time frame ............................................................................................................... 53 

Appendix C: Budget ...................................................................................................................... 54