THE IMPACT OF ETHNICITY ON ORGANIZATIONAL EFFICIENCY. A CASE STUDY OF UNIVERSITY OF BENIN TEACHING HOSPITAL UBTH, EDO STATE

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ABSTRACT

Given the history of ethnic politics in most Nigeria’s federal bureaucracies and the failure of the various governmental policies which have attempted to address it, this study was carried out to examine the impact of ethnicity on efficiency, a case study of University of Benin Teaching Hospital (UBTH) Benin-City, Edo State. The study adopted a survey research design, using a total of 120 respondents from tn departments in the hospital. The results obtained show that ethnic affiliation does significantly influence ethnic domination which leads to inefficiency in the hospital. Also, the result showed a significant relationship between ethnic politics and employees’ performance in the hospital. The results of this study has indicated that ethnic considerations always override competence, economic and technical considerations and therefore gave rise to inefficiency and wastage in most of the government owned bureaucracies and the University of Benin Teaching Hospital in particular. Based on the above findings, this study recommends that there is the need for proper power-sharing strategies on the basis of the principle of proportionality with affirmative actions from the government. Also there is the need to promote complementarity, mutual tolerance, respect to pluralism and accommodation of diversity of opinions among the various ethnic group members in the organization.

TABLE OF CONTENTS

CHAPTER ONE

INTRODUCTION

Background of the study

Statement of research problem

Research Questions

Research objectives

Significance of the study

Scope of the study

CHAPTER TWO

LITERATURE REVIEW AND THEORETICAL FRAMEWORK

Introduction

The Impact Of Ethnicity On Organizational Efficiency

Ways To Manage Impact Of Ethnicity On Organizational Efficiency

Theoretical framework

CHAPTER THREE

METHODOLOGY

Introduction

Location of the study

Source of data collection

Study Population and sampling technique

Method of data collection

Method of data analysis

CHAPTER FOUR

DATA ANALYSIS AND INTERPRETATION

Introduction

Socio-demographic characteristics of respondents

The impact of Ethnicity on Organizational Efficiency

Ways To Manage The Impact Of Ethnicity On Organizational Efficiency

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

Introduction

Summary

Discussion of Findings

Conclusion

REFERENCES

QUESTIONNAIRE

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THE IMPACT OF ETHNICITY ON ORGANIZATIONAL EFFICIENCY. A CASE STUDY OF UNIVERSITY OF BENIN TEACHING HOSPITAL UBTH, EDO STATE

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