The Impact Of Human Resource Management Practices On Organizational Employees’ Performance In Public Service Sectors In Tanzania: A Case Of Magu District

ABSTRACT

Human Resource Management Practices is the pivotal tool in managing organizational

employee performance. A case study was carried out in Magu District Council to assess

the Impact of Human Resource Management Practices on Organizational employees‟

performance in Public Service Sectors. The study methodology based on the qualitative

paradigm based on specific objectives: To identify and examine the awareness of

HRM practices and the level of professional qualifications of Human Resource

Managers; To identify and determine the roles and responsibilities of HR Managers on

raising the organizational employees‟ performance; To examine the importance of

relationship between HRM practices and individual employee performance; and To

analyze challenges and measures associated with HRM practices to ensure

organizational employee performance. A total of 60 respondents, including employees

and government officials were involved in the current study. Data on The Impact of

HRM practices on organizational employees‟ performance were collected using

questionnaires, interviews, documentary review and non participatory observation

methods. The data were analyzed largely qualitatively while quantitative analysis was

applied to some data.

The findings revealed that there is the absence of awareness of HRM practices to

ordinary employees and improper implementation of HRM practices. The study also

reveals the unfulfilled roles and responsibilities of Human Resources Managers on

organizational employee‟s performance. These include the lack of support from

supervisors and management surrounding Human Resources issues. Furthermore, the

study found that there is the importance of relationship between Human Resources

Management Practices and individual employees‟ performance. These include

employees‟ motivation towards achievement of organizational objectives. However the

challenges and measures associated with HRM practices and organizational employees‟

performance were determined. These include the challenges of management of change

and workplace diversity. Also, the study observed the measures to overcome those

challenges. These include availability of proper support from the administration. The

study concluded that lack of employees‟ motivation and sharing of financial and

performance information were some of the prevailing problems. The study

recommended that the actual implementation of HRM practices should be supported by

all public service stakeholders.