THE IMPACT OF INFORMATION TECHNOLOGY ON BUSINESS ADMINISTRATION AND MANAGEMENT (A CASE STUDY OF NITEL, ENUGU)

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ABSTRACT

The main purpose of this research work is to determine the impact of information Technology on NITEL, Enugu. In order to achieve this purpose or objective very successfully the researcher has taken into consideration: the meaning or concept of information Technology, the negative and positive effects of information Technology, the characteristics or attitudes of Information Technology, the personnel / staff, etc.

Having observe the above, the researcher equally delved into the problems associated with information Technology. Consequently, the conclusions reached was that certain factors such as staff redundancy, fraud, high maintenance or repair cost are some of the problems associated with Information Technology at NITEL.

The researcher made some useful recommendations that would aid the effective management and applied Information Technology.

TABLE OF CONTENTS

COVER PAGE

APPROVAL /CERTIFICATION PAGE

DEDICATION

ACKNOWLEDGEMENT

ABSTRACT

TABLE OF CONTENTS-

CHAPTER ONE

1.0Introduction

1.1Background Of The Study

1.2Statement Of The Problem

1.3Purpose Of The Study

1.4Scope Of The Study

1.5Research Questions

1.6Research Hypothesis

1.7Significance Of The Study

1.8Definition Of Terms

References

CHAPTER TWO

2.0Review Of Related Literature

2.1The Concept Of It And Business Administration On Business Administration And Management

2.2Positive Effects Of Information Technology On Business Management.

2.3Negative Effects Of Information Technology At Nitel

2.4Various Products Information Technology Used In Business Administration And Management.

2.5Consideration Made By NITEL In Choosing Information Technology Equipment

2.6Personal Characteristics/Attributes That Are Appropriate For Information Services Personnel at NITEL

2.7Reference Materials And Correction Symbols

References

CHAPTER THREE

3.0Research Design And Methodology

3.1Research Design

3.2Areas Of The Study

3.3Population Of The Study

3.4Sample And Sampling Procedure Technique

3.5Instrument For Data Collection

3.6Validation Of The Instrument

3.7Reliability Of The Instrument

3.8Method Of Data Collection

3.9Method Of Data Analysis

References

CHAPTER FOUR

4.0Data Presentation And Analysis

4.1Presentation And Analysis Of Data

4.2Testing Of Hypothesis

4.3Summary Of Results

References

CHAPTER FIVE

5.0Discussion Of Recommendation And Conclusions

5.1Discussion Of Result / Findings

5.2Conclusions -

5.3Implications Of The Findings

5.4Recommendations

5.5Suggestion For Further Research

BIBLIOGRAPHY

APPENDIX A

APPENDIX B

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THE IMPACT OF INFORMATION TECHNOLOGY ON BUSINESS ADMINISTRATION AND MANAGEMENT (A CASE STUDY OF NITEL, ENUGU)

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