The Impact of Performance Appraisal On Organizational Performance: A Case Study of Kakira Town Council

TABLE OF CONTENTS

DECLARATION

APPROVAL

ACKNOWLEDGEMENT

DEDICATION iv

TABLE OF CONTENTS

LIST OF TABLES

ABSTRACT ix

CHAPTER ONE 1

INTRODUCTION 1

1.0 Introduction 1

1.1 Background of the study 1

1.2 Statement of the problem 2

1.3 Objectives of the study 3

1.3.lGeneral objectives 3

1.3.2 Specific objectives 3

1.3 Research questions 3

1.4 Significant of the study 3

CHAPTER TWO

LITERATURE REVIEW 4

2.0 Introduction 4

2.1 The performance appraisal paradox 4

2.2 Approaches to performance appraisal 5

2.2.1 Behavior-based approaches 6

2.2.2 Results-focused approaches 7

2.2.3 Accountabilities and measures approaches~ 7

Performance and leadership~ 7

2.3 Feedbacks in performance appraisal system 9

2.4 Feedback types 10

Team process performance dimension 11

Task outcome performance dimension 11

2.5 Sources of performance appraisal and its feedback effect on employees. 12

2.6 Factors that may affect the feedback process 12

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2.7 Employee’s attitude towards the content of performance appraisal 14

2.8 Employee attitude towards work 15

2.9 Employee attitude and job performance 16

CHAPTER THREE 18

RESEARCH METHODOLOGY 18

3.0 Introduction 18

3.1 Population 18

3.2 Sample 18

3.3 Unit of analysis 18

3.4 Sampling frame 18

3.5 Data collection method 19

3.5. 1 Interview 19

3.5.2 Observation 19

3.5.3 Questionnaires 19

3.6 Data collection process 19

3.6 1 Data processing 20

3.6.2 Data analysis 20

3.6.3 Validity 20

3.6.4 Reliability 21

CHAPTER FOUR 22

FINDINGS AND INTERPRETATIONS 22

4.0 Introduction 22

4. lBoth male and female respondent were involved in the study to ascertain

whether employee have the impact on the performance appraisal in Kakira

Town Council 22

4.1.4 Characteristic according to marital status of respondents 24

4.2.1. Are you aware of employee performance appraisal in Kakira Town

Council2 24

4.3 Is there any contribution of employee performance appraisal in Kakira

Town Council2 25

4.4. Do you think there are challenges facing performance appraisal in

Kakira Town Council2 26

4.8. Are there any type of employee performance appraisal in Kakira Town

Council2 26

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4.9. Do you think the challenges of employee performance appraisal can be

addressed2 27

4.10.1. Are there advantages of employee appraisal on organization success

in Kakira Town CounciP 28

4.11. Do you think they carry out employee performance appraisal in Kakira

Town Council2 29

4.12. Performance appraisal is frequently done after two month in this

organization 30

4.12. Is there any measure to promote employee performance appraisal in

Kakira Town Councip 31

4.13. Is there any government intervention in enhancing employee

performance appraisal in Kakira Town Council2 32

4.15. Do you think that employee performance appraisal in Kakira Town

Council can be addressed2 33

CHAPTER FIVE 34

PRESENTATION OF FINDING S CONCLUSIONS AND RECOMMENDATIONS 34

5.0 Introduction

5.1 Summary 34

5.2 Conclusion 36

5.3 .Recommendatjon 37

5.4 Recommendations for further study 38

REFERENCES

APPENDIX:A 41

QUESTIONNAIRES 41

APPENDIX:B 44

THE TIME FRAME OF THE STUDY 44

BUDGET FOR THE STUDY 45

Item amount in ug.sh 45