ABSTRACT
The study is based on the “The impact of personnel satisfaction on organizational growth and development” A case study of Anamco ltd Emene Enugu.
Personnel satisfaction has been an issue that employers neglect for a very long time now, but if critically examined, we will understand that it is the truth, that personnel satisfaction directly affects the outputs of any firm.
The sample is made up of 100 staff- 30 administrative staff, 40 intermediate staff.
This is because these 3 categories of workers cuts were analyzed under the following sub- headings:-
a.Overall view of respondents on the impacts of personnel satisfaction on organizational growth and development.
b.Administrative staff view on the impact of personnel satisfaction on organizational growth and development.
c.Intermediate staff view on the impact of personnel satisfaction on organizational growth and development.
d.Junior staff view on the impact of personnel satisfaction and development.
From the information gathered, on overwhelming majority of the respondents agreed that personnel of an organization can really be satisfied with the management when the management of the organization is performing up to expectation ( to an acceptable degree) and it is such satisfactions that can include the personnel to put in their efforts thereby affecting the level of output positively.
Furthermore, the hypothesis were all tested using the chi- square formula and all the hypothesis were all proved correct. My sources of data include interview and questionnaire. Some times, I had to use phone conversation to get the information I wanted. The data collected was analyzed in chapter four (4) of the research report.
This project shall be needed by the management of Anamco ltd. Since it will suggest more and better ways they can use to improve their overall personnel performance. Also all employers will find it useful and students inclusive.
TABLE OF CONTENT
Title Pagei
Approval page ii
Dedicationiii
Acknowledgementiv
Abstractv
Table of Contentsvii
CHAPTER ONE
INTRODUCTION
1.1Background of the study1
1.2Statement of the problem.4
1.3Purpose of the study5
1.4Scope OF the study.6
1.5Research hypothesis.8
1.6Significance of the study9
1.7Limitations of the study11
CHAPTER TWO
2.1LITERATURE REVIEW13
2.2Meaning and Concept Of Personnel Job14
2.3Motivation 20
2.4Historical Perspective of the Personnel satis.31
2.5Relevant Theories on Personnel Satisfaction 33
2.6Current Literature 38
2.7Purpose of Personnel Management 41
2.8Impact of Personnel Satisfaction in Productivity43
2.9Personnel Satisfaction in an Enterprises 51
2.10Human Resources Management Practice 55
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1Research Design67
3.2Area of study.68
3.3Population for the study.68
3.4Sample and sample Procedure 69
3.5Instrument of data collection.71
3.6Validation of instrument 72
3.7Reliability of the instrument72
3.8Method of data Collection72
3.9Method of data Analysis73
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1Presentation and analysis of data 74
4.2Testing of Hypothesis 81
4.3Summary 92
CHAPTER FIVE
DISCUSSION, RECOMMENDATION AND CONCLUSION
5.1Discussions Of Result and Findings94
5.2Conclusions97
5.3Implications Of The Research Findings99
5.4Recommendations 101
5.5suggestions for further study 102
Bibliography 104
Appendix